In this special episode, the fourth recorded live at the 2017 Remodeling Show and Deck Expo, Fine Homebuilding editor Justin Fink and editorial director Rob Yagid talk with FHB Ambassador Shawn Van Dyke. But first, the guys talked with Larry from Moisture Shield, the director of marketing at the company that makes synthetic and composite decking materials. Shawn Van Dyke is an FHB ambassador and a specialist in business coaching and consulting. He talked with the guys about customer fear and how to make your clients feel confident. Plus, estimates vs. proposals.