The episode features a conversation with Dr. Obed Magny, a former Sacramento police officer and co-founder of the American Society of Evidence-Based Policing. He discusses emotional intelligence and its importance in policing, including how it can help officers de-escalate tense situations by reading the room and managing their own emotions. Magny shares how he would use emotional intelligence tactics like distracting arguing parties or engaging with them in unexpected ways to diffuse domestic disputes. The discussion highlights the lack of training on soft skills like emotional intelligence compared to technical policing skills, and how developing emotional intelligence can benefit police culture and community relations.