In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building activities and the positive impact it has had on her practice. Dr. Copeland also talks about using personality tests to improve team communication and understanding. She highlights the value of ongoing education and learning with the team. Overall, the conversation emphasizes the significance of creating a high-performing dental team through continuous training and support.

Takeaways

Team building and development are crucial for creating a high-performing dental team.

Personality tests can improve team communication and understanding.

Timing and triggers for team building activities should be based on the energy and needs of the office.

Ongoing education and learning with the team are essential for growth and development.

Chapters

00:00 Introduction and Background

02:35 Importance of Team Building and Development

04:05 Using Personality Tests for Team Communication

05:18 Navigating Changes in the Team

06:18 Implementing the Energy Bus

08:16 Timing and Triggers for Team Building Activities

09:47 Learning at Dental Conventions

11:17 Importance of Learning with the Team

12:47 Respecting and Supporting Team Members

14:47 The Impact of Team Development on Retention

15:46 The Value of Ongoing Education

17:16 Appreciation for Support and Growth

18:16 Effective Communication and Collaboration

19:16 Closing Remarks

Thank you Dr. Amy for all your amazing insights.

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