In this Business Monday episode, Sam and Travis are back to express their thoughts on a recent flight ordeal. Get a hold of the latest on the Southwest Airlines meltdown, its effect on their customers, and some advice to help us be on track with our business goals while delivering customers' expectations. Don't miss out!
Key takeaways to listen for
- An overview of the Southwest Airlines' meltdown
- The psychological relationship between an organization and their customers
- Why you should always update your business systems
- A practical way to meet customers’ expectations
- Is there a possibility for Southwest Airlines to regain their customer’s trust?
Resources Mentioned In This Episode
- Southwest Airlines
- Delta Airlines
- United Airlines
- Federal Aviation Administration
- Pacific Southwest Airlines
About Sam Salah and Travis Revelle
Former corporate executive Travis Revelle switched to entrepreneurship in the internet and healthcare sectors, founding many successful businesses and raising hundreds of millions of dollars for his clients.
Sam Salah is a well-known businessperson and a lifelong serial entrepreneur interested in everything from technology to high-performance vehicles.
This episode is suitable for the C-Suite, entrepreneurs, business leaders, managers, and front-line employees because each of them is a wealth of material and a powerhouse when combined.
Connect with Sam and Travis
LinkedIn: Travis Revelle | Sam Salah
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