In this episode, we go inside the Baltimore Orioles organization with longtime South Baltimore resident Zach Brown, the Senior Director of Ticket Operations, who has dedicated over 18 years to the team.

Hosted by Kevin Lynch, the discussion covers Zach's journey from an intern to his current role, the strategic aspects of ticketing, and the vibrant energy of working at Camden Yards. Zach shares memorable moments as an Orioles fan, insights on planned renovations, and the focus on improving fan experiences. They also discuss community engagement, special themed nights, and the addition of new ticketing options. Zach emphasizes the value of community support and the efforts to enhance the ballpark experience for everyone. The conversation highlights the impact of baseball on the local neighborhood and the broader Orioles community.