This week, we are revisiting another episode from the Democracy Works back catalog. This discussion is a nice companion to our episode with Timothy Shaffer on civility.

This episode seeks to answer one simple, but very important, question: Why is it so hard for people to talk to each other? There are a lot of easy answers we can point to, like social media and political polarization, but there’s another explanation that goes a bit deeper.

Laurie Mulvey, executive director of World in Conversation, is the perfect person to help us explore this question. World in Conversation has facilitated more than 10,000 dialogues over the past 15 years. They bring people from all walks of life together to have dialogues about important issues from climate change to race relations. In the process, they break down the misconceptions and preconceived notions that often get in the way of one person understanding — and relating to— someone else.

Of course, most dialogues do not happen in a controlled environment with a facilitator in the room. Laurie shares some advice for how to handle your next family dinner or other situation where things might get a little heated. She also shares how the World in Conversation is preparing the next generation of democratic citizens to overcome the partisan divides that bog down political discourse.

As we say in the episode, Laurie raises the optimism quotient of this podcast quite a bit.