In this episode of the AI Agents Podcast, we sit down with Jotform CEO Aytekin Tank to review the first three months of Jotform AI Agents since their launch.

Get an insider’s look at the development, user adoption, and the lessons learned as AI agents transform how businesses approach customer service, lead generation, and workflow automation across websites, Shopify, Gmail, and more.

Aytekin also shares surprising user behavior trends, technical breakthroughs that boosted reliability, and how Jotform is building for a future of conversational automation.

Whether you're a small business owner, product builder, or AI enthusiast, this candid conversation offers valuable insights into scaling customer interaction with AI across multiple platforms.

Learn how Jotform is shaping the future of smart forms, the evolution of its AI ecosystem, and how it plans to remain accessible and affordable in an increasingly competitive AI landscape.

Try Jotform AI Agents: https://www.jotform.com/ai/agents/

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⏰ TIMESTAMPS:

0:00 - Launch Recap And Lessons Learned

2:25 - Key Features Of AI Agents

5:35 - Multichannel Strategy Breakdown

9:20 - How Users Are Leveraging AI Agents

15:08 - Real Customer Stories That Shaped Strategy

20:15 - The Agent Builder And User Workflow

26:10 - Technical Decisions And Model Comparisons

34:50 - AI Support Performance Metrics

42:00 - Surprise Usage Patterns From Customers

48:10 - Jotform Ecosystem Integration

54:00 - What Differentiates Jotform From Competitors

1:14:15 - Closing Thoughts

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Sign up for free ➡️ https://www.jotform.com/

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