If you ride BART, you may have seen uniformed employees with the words ‘Crisis Intervention Specialist” on their backs. About 20 of these ‘CIS-es’ — who are not police officers — can be seen walking through trains, seeking out and offering help to the many people in the sprawling transit system struggling with lack of shelter, mental health problems or addiction. 

KQED’s Matthew Green joins us to talk about what he learned about this program, and what a morning on the job was like.

Links:

• 'We Approach in Peace': Are BART's Efforts to Help People in Crisis Working?

This episode was produced by Alan Montecillo, Ellie-Prickett Morgan, Ericka Cruz Guevarra, and Tamuna Chkareuli, and hosted by Ericka Cruz Guevarra.

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