This episode begins with a discussion of online chats. Many of you may remember when chatting with customer service or technical support online was a daunting if not impossible experience. Fortunately, this is no longer the case, as chat software is so much more accessible than it was even a few years ago. We talk about a few recent experiences we’ve had working with online chat software and our level of satisfaction. We hope this helps you feel more comfortable trying out chatting with support or customer service reps online when needed.

Next, we discuss our purchase of a Google Nest doorbell and why we chose to do so.

Chris recently talked about his less than positive experience buying assistive technology on Ebay. We have an update on that story in today’s podcast.

Finally, if you’ve ever needed the password to a WiFi network to which you’ve connected in the past, Kim shows you how to find that info via an iPhone. The process is quite similar on Android, so this example should give you a good idea of how it works.

We hope you find this episode fun and useful. As always, thanks for listening and spreading the word. We appreciate having you as part of our community.