A Server's Journey

An oldie but a goodie; we're throwing it back to one of our favorite Server's Moments on cheap ways to authentically know and reward your team. Step one: Make a chart. Yes, that's right! Make a chart about your team's likes and dislikes, and surprise a member of your team with their fave non-fat, steamed milk espresso. Who says there aren't cheap ways to show your team that you care? 

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How do you lead compassionately without feeling like it's an exhaustive journey? Laura Jack, author, life coach, compassionate leader counselor, and trainer for the Grief Recovery Institute talks creating a culture of compassion and the how and what behind relating to one another more effectively. Join us as we talk about preventing burnout and what words to use during one of our 9 (on average!) major moments of grief in life. 

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Are you setting up your team for success, or are you paving a way for your own glorification? Join Larry in a quick quote from former president Ronald Reagan that reminds us “There’s no limit to what a man can do or where he can go, if he doesn’t care who gets the credit.”

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"Very seldom do you use the word humility when talking about the police force, but here in Lake County we can do that." Chief Broadway and Officer Colon of the Lake County police force talk how they serve the community and why they do it. Listen as we dive into their identifying of a need for the Oakhurst Project, a project that greatly changed the culture of the Clermont neighborhood, Oakhurst, by giving the area the care and connection it needed. 

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Head back to one of our favorite moment classics: Remember how satisfying it was when Mom put your report card with straight A’s on the refrigerator for all to see? Adopt this same mentality at work; when someone gets a written compliment, post it everywhere so your team can celebrate with you.

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Special guest Lauren Blackburn is an EXPERT on loving yourself and bringing yourself to a healthy place as a driven, growth-minded individual. She talks burn out, mental health, and taking care of yourself in the workplace. 

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Thank your team in a personal way. Recognize that someone has done something that ONLY they could do. 

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Bing Oliver introduces us to his 5 D model, a management model that exposes where you're at in the "leading" process. What "D" is your strength? What "D" is your biggest growth piece? Listen for more deep dives into how to grow your bottom line without compromising your leadership integrity. 

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Write letters of encouragement to your team to inspire and promote a positive work environment.

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Are you someone worth following? Bing Oliver's coaching techniques allow and guide businesses in the "lean approach:" a philosophy that allows you to deliver customers maximum value. These processes give your team the tools to help them grow and improve their job performance. Bing stresses to us that the best "lean" ideas come from the people actually doing the work; which is why today we're diving into how to get your ideas to come from the bottom up. Join us as we crack open the the five essential components in the Lean toolbox, and learn why anything that doesn't add value to your business is "waste."

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