How can you step in, cover your crew, and enable your team to take a breathe in the midst of a stressful work environment? As you let your team take an unforeseen moment of peace, you empower them to handle the moments that come next.

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How do you care for yourself as a servant leader? Often times, leaders give, give, and give so that they end up serving from a place of nothingness. Life coach and Peake Solutions founder, Bing Oliver, talks what it takes to find balance and health while using the servant leadership model. Here we dissect our own philosophies and ask ourselves the hard question: is servant leadership efficient? 

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Spark some friendly competition in your crew by letting them compete with each other on the clock. Whether that’s a customer satisfaction marker or an item to up-sell, your team will feel empowered to do their best. Most importantly, let your team decide who wins, creating an incredible opportunity for your crew to lift each other up.

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Join us for a continuation of last week's episode with Kyle Brown, graduate of UCF's Rosen College of Hospitality Management. Kyle talks his hands on experience with different kinds of leaders, and makes the point that different kinds of leadership styles lend themselves to various scenarios. What kind of leader are you? Listen here to find out. 

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Once a team member's basic needs are met, they move to desiring significance. Give your team importance by allowing them to feel a sense of empowerment on the job.

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Kyle, Rocky, and Zac talk different approaches to leading and Lewin's framework of democratic, autocratic, and laissez-faire leadership styles. Kyle, a UCF Hospitality graduate with over 19 high-volume Chick-fil-A Grand Openings under his belt, urges listeners to see how diversity is key to good leadership. 

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Remember, we’re not meant to go through life alone. Just asking a co-worker how their day is going could radically improve their mood and show that you care. In the words of Fred Rogers, “In times of stress, the best thing we can do for each other is to listen with our ears and our hearts, and to be assured that our questions are just as important as our answers.”

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In a scarcity culture, where we are viewed as never enough, being honest with yourself and your team can be daunting. This honesty with yourself is SO important to being the kind of leader you need to be; an honesty that encourages risk taking and doesn't cower under the fear of making a mistake. So, real talk: are you being honest with yourself? Listen to hear Rocky and Zac take a deep dive into why you HAVE to fail in order to succeed. 

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A re-run of one of our favorite moments: what's the value in allowing your team to take an unforeseen moment of peace? Listen to hear Foster talk about why you should cover your crew on the clock.

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Best selling author Patrick Lencioni takes the floor to discuss his latest book, “The Ideal Team Player,” and why you can’t fake humility in the workplace. Find out what sparked Pat’s passion in forming his management consulting firm, The Table Group, and relish this opportunity to pick Lencioni’s brain about his unique writing routine, favorite authors, and a workplace environment that starts and ends with genuine concern about the people who work there.

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