A Sherpa's Guide to Innovation

Ben & Jay come to you from their closets, reflecting on the sudden and dramatic changes occurring as a result of COVID-19.  They discuss working (and podcasting) at home, what COVID-19 might permanently change, and how constraints unleash innovation.

Politico: Coronavirus Will Change the World Permanently. Here’s How.

Magnet Theatre – Virtual Improv Shows

Atrium Health launches virtual hospital care at home for COVID-19 patients

Charlotte Latin raising funds to 3D print face shields for medical personnel

@TheBenReport @JayGerhart

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Ben & Jay welcome back Dr. Zayna Khayat, Future Strategist of SE Health to discuss their new book, The Future of Aging.  Zayna is also on the faculty of Singularity University and the Rothman School of Management.

The Future of Aging is an exciting collaboration between SE Health and Idea Couture, a global strategic innovation and experience design firm.  As "a counter-argument to the common thinking and discourse around aging put forth in academia, business and popular culture", this book will appeal to many leaders, healthcare or otherwise, with a vested interest in serving older adults through products or services.  And it's thought-provoking, if not moving, at a personal level.

Buy and review the book on Amazon

Follow Zayna and her team on Twitter:  @ZaynaKhayat @SEFutures

Follow us on Twitter:  @SherpaPod @TheBenReport @JayGerhart

Also by Idea Couture:  The Futures of Health: Spaces Places of Care

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Ben, Jay & Will geek out on a great but less well-known theory of Dr. Clayton M. Christensen - Interdependence and Modularity.  How do you develop a business model that fits your unique circumstances? From the first automobiles to light bulbs to Tesla and Electronic Medical Records, your Sherpas discuss a framework for product architecture and how to look at the dynamics of your industry value chain.  They even dare to talk about single payor health care systems... 

References:
Michael Horn - Education, Disrupted (MIT Sloan Management Review)
Ben Thompson, Stratechery - Netflix and the Conservation of Attractive Profits
Xealth - Digital Health at Scale
The Innovator's Solution - Chapters 5 and 6

Find us on Twitter: @TheBenReport @JayGerhart @WillBehrmann

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Can you name an institution more welcoming and inclusive than a library? Probably not. 

In this episode, we learn from Seth Ervin, Chief Innovation Officer at the Charlotte Mecklenburg Library, about how he applies innovation principles to design the library experience of the future. Libraries are a critical social infrastructure (a phrase elucidated by Professor Eric Klinenberg in his exceptional book Palaces for the People) and Seth and his team believe the library can act as a platform of community change. How? - Exceptional service design and rapid prototyping of ideas like mobile libraries, makerspaces, coding labs, community media, and more that will impact data literacy, economic mobility, and social determinants of health. 

Seth is also an author! Check out his books here: keysofcandor.com @KeysofCandor

@SethErvin @CMLibrary
@SherpaPod @TheBenReport

CNN – Americans went to the library more often than they went to the movies, poll finds. 

How did we meet Seth? Thanks to @wearewily for hosting the Design Sprint training with @jakek

Another innovative Library system: Calgary Central Library

- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet - 

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Ben & Jay reflect on what Dr. Clay Christensen has meant to each of them, their experience meeting Clay and his wife, Christine, and a few parting thoughts in gratitude for this amazing man.

memoriesofclay.com
How Will You Measure Your Life?

The Clayton Christensen Institute
The Forum for Growth and Innovation at Harvard Business School

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Ben and Jay open a new decade with an improvisational theatre, organizational learning, and human behavior rock star, Kelly Leonard.  Kelly is the Executive Director of Insights and Applied Improvisation at Second City Works, overseeing The Second Science Project with the Center for Decision Research at the University of Chicago’s Booth School of Business.  He’s the author of the critically acclaimed book “Yes, And”, a multiple TEDx speaker, and host of the podcast “Getting to Yes, And”.  

Kelly talks about the connection between improv and innovation, improv and general business skills, improv and behavioral science, improv and caregiving.  You get the idea – the principles of improv are connected deeply to basic principles of functioning better as a human being.

Twitter handles:  @KLsecondcity @JayGerhart @TheBenReport

Subscribe/listen to "Getting to Yes, And" podcast

Buy Kelly's book here

Kelly's TEDx Talks:

Learning Lesson Through Improv

Embracing Your Failures

Exploring The Idea of Strategic Discomfort

References:
Caring Across Generations  @aijenpoo

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Fellow innovators, esteemed podcast listeners, ladies, and gentlemen – We enter 2020 grateful for the wonderful 2019 behind us. 

Join us (Jay & Ben) as we review and reflect on the brilliant guests and special moments of 2019, conduct an assessment of the hypothesized Jobs to Be Done of listening to the podcast, and preview some exciting episodes coming down the pike. Thanks for listening, and stay tuned for more in 2020!

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Ben & Jay close out 2019 with our good friends at the Christensen Institute.  In a thought-provoking conversation, Rich Alton, Director of Emerging Research at the Christensen Institute and Chandrasekar Iyer, visiting fellow of Emerging Research and consultant at Tata Consultancy Services delve into their recent paper The Race for Autonomous Ride-Hailing: Developing a Strategy for Success.  This is a great case study for applying the theory of disruptive innovation--why it's important to understand the categorization of innovations and how to predict success for new entrants and incumbents.

Rich and Chandra also weigh in on Jay's December 2018 Medium post, "Elon, Clay & Disruption," as well as AI in the healthcare setting.  Get your gear ready for a robust disruptive innovation geek out session!

Find everyone on the Twitters:
@richalton
@C_Iyer87
@TCS
@TCS_na
@ChristensenInst
@TheBenReport
@JayGerhart

Shout Out to Exponent Podcast:
@exponentfm
@benthompson
@jamesallworth

Shout Out to Our Health Podcast Network friends:
@healthpodnet
@NEJM
@FrontiersHealth
@BeckersHR
@THTpodcast
@peterjbirch

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Ben talks to pioneer practitioner, leader and researcher on innovation and human centered design, Christi Zuber.  Christi provides dynamic leadership to two progressive and collaborative innovation organizations – Aspen Labs and the Innovation Learning Network (ILN).  Hear about her career journey, bridging the gap between innovation research and practice,  her vision for the ILN, and who’s been inspiring her lately.

Jean Liedtka:
http://innovationstarterbox.bg/wp-content/uploads/2016/03/Liedtka-J.-Design-Thinking.pdf
https://www.tandfonline.com/doi/abs/10.1080/15309576.2019.1657916
Lisa Carlgren: https://www.researchgate.net/profile/Maria_Elmquist/publication/264428960_Design_Thinking_Exploring_Values_and_Effects_from_an_Innovation_Capability_Perspective/links/54189b2f0cf203f155adb2c2.pdf
Legitimacy Theory and Human-Centered Design:  https://www.researchgate.net/profile/Maria_Elmquist/publication/274141871_Making_It_Happen_Legitimizing_Design_Thinking_in_Large_Organizations/links/576af2c008ae6e772780b656.pdf
Helen Bevan:
https://www.futurelearn.com/courses/school-for-change-agents
Microclimates and Healthcare Innovation:
https://pureportal.coventry.ac.uk/en/publications/learning-from-the-best-unpacking-the-journey-of-organizational-d

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Chris Elmore rolls into the Sherpa studio--Company Evangelist for AvidXchange, a fintech unicorn based in Charlotte, North Carolina, as well as author, teacher, speaker, father of four, and husband of 25 years.  Referring to someone as “one of a kind” can be kind of cliché, but Chris lives up to the billing.  He’s a dynamic and authentic purveyor of innovation and entrepreneurship wisdom.  Hear his perspectives on innovation, as well as the outlook for a blooming innovation and entrepreneurship ecosystem in Charlotte.  Can you hear his beard?  Listen closely . . .

@thechriselmore @AvidXchange
@SherpaPod @TheBenReport

TheChrisElmore.com
Creative Mornings Charlotte: Taming the Chaos in Your Life, by Chris Elmore

Shout out to Stacy Cassio at the Pink Mentor Network

- A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodnet - 

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