Absolute Clarity

Absolute Clarity

By ClarityBusiness
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Absolute Clarity episodes

  • Providing Clarity | Episode 1
    Welcome to our new webinar series, Providing Clarity, giving you all the latest news and insight from the biggest Clarity Studio releases NOT coming to a cinema near you.
    Today, our host Kyle Daniels sits down with Steve Riley and Jane Harrington to discuss the big summer blockbuster - The end of travel as we know it.
    Today's episode is sponsored by sportsbreaks.com
    For the full experience, please check out the video - https://youtu.be/RZX0NHffjTU
    25 min
  • The end of customer service as we know it
    We're back for season 5!
    Back in the studio and back with a new guest to help us launch Clarity Studios new feature film, The end of travel as we know it.
    Kyle Daniels is back as host and joined by Clarity CEO, Pat McDonagh, Operations Director, Steve Riley, and our special guest Jo Causon, CEO of the Institute of Customer Service.
    During this episode, we look back on the last 12 months and how the pandemic has impacted customer service. Are companies making the most of homeworking? What are the biggest challenges being face by customers, and what can businesses do to embrace the end of customer service as we know it?
    All this and more on the number one travel management podcast, Absolute Clarity!
    For more information about the Institute of Customer Service, please visit https://www.instituteofcustomerservice.com/
    For more information about Clarity Studios, please visit www.claritybt.com/clarity-studios
    41 min
  • Another question of sport | Absolute Clarity
    Absolute Clarity is back for a special episode before the launch of season five!
    On today’s show, Kyle is joined by Director of Sports at Clarity, Rob Slawson, and the Head of Team Travel, Clare McDonnell as they discuss sports travel in lockdown.
    From the initial lockdown in March 2020, until today, sports travel has been constantly evolving to ensure the safety of all involved, but what does that mean for the ones arranging the travel?
    Rob and Clare guide us through all the changes, from Covid to Brexit, and give their opinions on what is next for sports travel.
    All this and more on the original travel management podcast, Absolute Clarity!
    37 min
  • Communication failure | 411
    On the season finale of the number one travel management podcast, we welcome Sue Chapman as we deep dive into season 4 of Absolute Clarity.
    From how suppliers have navigated lockdown and furlough to the best ways you can protect your mental health while working from home, this season has featured something for travellers and home workers alike.
    We then debate the effectiveness of communication from suppliers and the Government, discussing what worked, what didn't, and how it could have been better.
    As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via [email protected].
    For more information on Clarity, please visit www.claritybt.com
    44 min
  • Protecting your mental health | 410
    Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts.
    On today's show, we're joined by Dr. Lucy Rattrie a Psychologist, Wellness & Mind-set Trainer & Executive Coach for Expatriates, Relocations & Business Travel.
    Dr. Lucy teaches us how to slow down and take the best care of our mental health to ensure that we all get through the coming months in good shape.
    As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via [email protected].
    For more information on Clarity, please visit www.claritybt.com
    33 min
  • Room on the 3rd floor | 409
    Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts.
    On today's show, we're joined by Chris Orme, Sales Director at Travelodge, as we discuss how they have navigated the recent pandemic and managed to come out on the other side.
    From balancing the books to looking after some of the most vulnerable in our society, Travelodge has been busy these past few months. This is their story.
    As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via [email protected].
    For more information on Clarity, please visit www.claritybt.com
    29 min
  • West Coast, Best Coast with Avanti | 408
    Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts.
    On today's show, we're joined by Anna Doran, Sales and Distribution Director at Avanti West Coast, to talk about how they are instilling confidence in passengers aboard their services.
    We also talk about what the future holds for train travel and why digital services will shape the way we book our journeys.
    As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via [email protected].
    For more information on Clarity, please visit www.claritybt.com
    30 min
  • The culture at Enterprise | 407
    Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts.
    On today's show, we're joined by Oliver Moore, Head of Travel Agency Sales, as he gives us an update on how Enterprise is keeping its customers safe in uncertain times.
    We then talk about the culture at Enterprise and how employee loyalty can make all the difference.
    As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via [email protected].
    For more information on Clarity, please visit www.claritybt.com
    32 min
  • The Godfather of Travel | 406
    Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts.
    On today's show, we're joined by Clive Wratten, Chief Executive of the BTA, to discuss how big of an impact the recent pandemic has had on travel and what they are doing to support the industry going forward.
    As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via [email protected].
    For more information on Clarity, please visit www.claritybt.com
    32 min
  • CIBT Visas | 405
    Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts.
    From the global pandemic to Brexit, travel has changed for millions, so what happens next for those that still need to travel for work?
    In this episode, we're joined by Carlos Claro, managing director of CIBT Visas, as he gives us an update on the many changes’ travellers face with the new travel restrictions when it comes to visas.
    As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via [email protected].
    For more information on Clarity, please visit www.claritybt.com
    23 min

About Absolute Clarity

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The number one travel management podcast brought to you by Clarity, your business travel experts.