Account Management Podcast (a tactical guide to success)

In this special episode, Fred and John talk to Brandon Horne about his success as an account manager and advice he gives to new account managers.

In this special episode, Fred and John take a break from reviewing Account Management basics and instead discuss an important topic for managers and leaders: how to build an Account Management team.   Important tips include:

• Hire business owners

Fred and John review concepts from ""A Dragon Walks Into a Meeting" Chapter 2.  In this episode, we review how to create connections from a tactical perspective including:

• Learning about the client as a task

In this episode, Fred and John talk with special guest Christy Hyde about her experience as an account manager leader and advice she gives to other account managers.

Fred and John continue their conversation about the philosophies of account management, focusing on the last four.  

In this episode, Fred and John discuss the six core philosophies of good Account Management.  In later podcasts, they will refer back to these very important six core principles.

Fred and John continue the conversation about how to build relationships and trust with business clients.  In this episode, they cover managing your client's emotional bank account and how to think about delivering a relationship debit.

In this podcast, Fred and John discuss Job #1 of the Account Manager: Building relationships through building trust.  

In this episode, we introduce the purpose of the podcast and introduce your two hosts, Fred Fuller and John Brown.