<p>Fred and John continue the conversation about how to build relationships and trust with business clients.  In this episode, they cover managing your client's emotional bank account and how to think about delivering a relationship debit.</p>

Fred and John continue the conversation about how to build relationships and trust with business clients. In this episode, they cover managing your client's emotional bank account and how to think about delivering a relationship debit.

<p>Fred and John continue the conversation about how to build relationships and trust with business clients.&nbsp; In this episode, they cover managing your client's emotional bank account and how to think about delivering a relationship debit.</p>

Job #1 of Account Management: Building Relationships and Trust (Part 2)

New to the role of Account (or Client) Management?  Want to learn specific tactics to help you be a better client manager?  You’ve come to the right place.  Account Management (a tactical guide to success) is the podcast for what happens after the sale.  We offer sound advice for Account Management professionals who want to sharpen their skills and grow in the role.  We focus on real-world advice and tactics for success.

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New to the role of Account (or Client) Management? Want to learn specific tactics to help you be a better client manager? You’ve come to the right place. Account Management (a tactical guide to success) is the podcast for what happens after the sale. We offer sound advice for Account Management professionals who want to sharpen their skills and grow in the role. We focus on real-world advice and tactics for success.

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Job #1 of Account Management: Building Relationships and Trust (Part 2)

Job #1 of Account Management: Building Relationships and Trust (Part 2)

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