Kustom US, a privately held restoration and remediation company headquartered in Florida, has grown exponentially since 2000 by streamlining operations, acquiring new businesses and embracing a people-centered strategy. In this episode of Ask the Expert, Andrew Zavodney, chairman of the board and CEO, talks about Kustom’s investment in company culture, employee value proposition, corporate governance, M&A due diligence, transparency, accountability and scaling without private equity. He also discusses his role as vice president of the Restoration Industry Association and consolidation as a key industry trend.