Head Heart & Boots

Gear up as Brandon and Chris get real with Ed Cross, a master of the restoration and insurance game. This episode is a goldmine for anyone ready to up their game in dealing with claims and mastering the art of negotiation.

Key Takeaways: 

This is the kind of episode you’ll want to share with your team. It’s packed with scenarios you can role-play and tips that’ll sharpen your skills in client interaction and claims handling.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Dive into the latest episode where Chris and Brandon from Floodlight Consulting Group tackle the real stuff—using mindfulness to smooth out rough edges in business and personal realms. With their clients pulling in over a quarter billion this year, these guys know their stuff.

They share a killer story about turning a workplace blowup into a bonding moment with a group hug, proving tough guys can get real too. Plus, they’re giving away a free business audit tool to help you pinpoint your biz's health—grab it at floodlightgrp.com/audit.

Key Takeaways:

Hit play, get inspired, and crank up your business game. Don’t forget to follow and drop a five-star review if it hits the mark!

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

In this episode of "Head, Heart, and Boots" Chris and Brandon really get into the nitty-gritty of what it takes to lead with integrity. Dive into discussions that aren't just theoretical but drawn from the trenches of both military and business leadership. 

What You'll Get From This Episode: 

Give this episode a listen and arm yourself with insights that could change how you handle your business and personal relationships. Don’t forget to follow and share the podcast to keep up with our community of savvy leaders. If this episode hits home, drop us a five-star review!

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Check out the latest "Head, Heart, and Boots" podcast episode where hosts Chris and Brandon, joined by guest expert Joey Coleman, get real about what it takes to lead with empathy and improve how businesses handle customer experiences. They dive deep into how to make a lasting impression through strategic customer interactions and the essential nature of thoughtful follow-ups.

What You'll Learn:

If you're looking to sharpen your leadership edge and turn business challenges into wins, this episode is your go-to. Tune in for no-nonsense advice that speaks directly to leaders ready to elevate their game.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Tune into this episode if you're all about stepping up your leadership game and navigating challenges with a mix of grit and grace. Check out the full discussion for some straight talk on making real change where it counts.Dive into a no-holds-barred session on "Head, Heart, and Boots," where hosts Chris and Brandon from Floodlight Consulting Group chop it up with Jim Fallon of the Conscious Leadership Institute. This episode doesn't just skim the surface—it digs deep into what it means to lead with purpose and poise in the face of adversity.

Key Takeaways: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Join us for a remarkable episode of the Head, Heart, and Boots Podcast as hosts Chris and Brandon explore Clint Pulver's inspiring journey. This episode promises to energize your week with deep insights and personal reflections. Clint talks about his YouTube series "Finding Hill," where he shares his passion for aviation and his courageous return to flying despite significant vision challenges.

In this episode, Clint delves into how personal challenges can dramatically shape professional pursuits and overall life satisfaction. He covers a variety of topics, from effective business growth strategies to the profound impact of nurturing hobbies like aviation on personal well-being and professional success.

Key Takeaways: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Dive into the latest "Head, Heart, and Boots" podcast episode where Chris and Brandon get real about what it takes to revamp ourselves and our ventures. This episode isn’t just talk—it’s about walking the talk with a mix of personal insights and hardcore business advice. They even break down the perks of Floodlight Consulting Group’s no-charge Business Health and Value Assessment, a tool meant to pinpoint opportunities and tighten up your game plan.

Here’s what you’re in for:

Grab this chance to get a grip on where your business stands with Floodlight’s detailed 110-point check-up. It’s all about making strides in your professional life while finding balance through primal joy.

Tune in, level up, and let loose with Head, Heart, and Boots. Start reshaping your world today!

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Join Chris and Brandon as they dive deep with special guest JT Kraai, an expert in business exit strategies. Discover the secrets to preparing your business for a profitable exit. Whether you're contemplating a sale soon or years down the line, this episode is packed with actionable insights!

Key Takeaways:

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Dive deep into the entrepreneurial trenches in this episode of “Head, Heart, and Boots” with hosts Brandon and Chris, featuring the indomitable Rocky Hensley. Rocky, a mastermind behind the revolutionary 1-Tom-Plumber and a slew of other ventures, breaks down his journey from scrappy beginnings to becoming a serial entrepreneur with a Midas touch.

What’s in Store:

Rocky’s narrative isn’t just about making bank—it’s a testament to overcoming the odds, thinking strategically, and staying true to one’s entrepreneurial spirit. Tune in for a hearty dose of real-talk, wisdom, and inspiration that could redefine your approach to business and success.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

Join hosts Chris and Brandon in a riveting discussion live from the Las Vegas airport! This episode of "Head, Heart, and Boots" dives deep into the nuances of leadership, and the practical challenges faced by entrepreneurs and business owners in today’s dynamic environment.

Key Takeaways:

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners