Welcome back to the "Head, Heart, and Boots" podcast! In this must-listen episode, we're diving deep into the real, raw journey of small business ownership through the lens of Coral Martin and Kevin Kittel, dynamic partners and franchise owners of One Tom Plumber. Discover the challenges and triumphs faced by these first-time business owners who have quickly turned a franchise into a thriving enterprise within just two and a half years.

Key Takeaways: 

This episode is a treasure trove for anyone interested in entrepreneurship, business management, or simply loves a good story of determination and success. Don't miss out on these valuable insights—perfect for aspiring entrepreneurs and seasoned business owners alike!

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Hey everyone! Dive into our latest episode of "Head, Heart, and Boots" where we are joined by our special guest, Michelle Blevins from C&R Magazine. Together, we explore the powerful impact of consulting in the restoration industry, sharing insights from our journeys and the pivotal experiences that have shaped our careers.

Why You Should Listen: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

In this episode of "Head, Heart, and Boots" we sit down with the ever-wise Mark Springer. Mark isn't just your typical guest; he's a seasoned pro in blending deep leadership insights with hardcore financial savvy. This episode is all about getting real with the challenges and triumphs of mastering your financial game in leadership roles.

Key Takeaways: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

In this episode of the "Head, Heart, and Boots" podcast, we dive into the impactful insights from our discussion with industry experts Michelle Blevins and Leighton Healey. This episode is a must-listen for anyone in the restoration industry looking to navigate the evolving business landscape!

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Tune in with Chris and Brandon for a no-nonsense episode of "Head, Heart, and Boots," where they dive deep into the essentials of business growth, consulting mastery, and leadership in the tough trenches of the restoration industry. If you're looking to step up your game, this is the episode you don't want to miss.

Key Takeaways: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Dive into an unfiltered conversation on the "Head, Heart, and Boots" podcast as we grapple with the tough topic of anger. Join hosts Brandon and Chris along with expert Dr. Nick Sotelo, who brings a no-nonsense approach to understanding and managing anger, exploring its impact in both our personal and professional lives.

Key Takeaways: 

Real Talk on Anger: 

Transformation Tales: 

The Ripple Effect: 

Everyday Strategies: 

Proactive Approach: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Gear up as Brandon and Chris get real with Ed Cross, a master of the restoration and insurance game. This episode is a goldmine for anyone ready to up their game in dealing with claims and mastering the art of negotiation.

Key Takeaways: 

This is the kind of episode you’ll want to share with your team. It’s packed with scenarios you can role-play and tips that’ll sharpen your skills in client interaction and claims handling.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Dive into the latest episode where Chris and Brandon from Floodlight Consulting Group tackle the real stuff—using mindfulness to smooth out rough edges in business and personal realms. With their clients pulling in over a quarter billion this year, these guys know their stuff.

They share a killer story about turning a workplace blowup into a bonding moment with a group hug, proving tough guys can get real too. Plus, they’re giving away a free business audit tool to help you pinpoint your biz's health—grab it at floodlightgrp.com/audit.

Key Takeaways:

Hit play, get inspired, and crank up your business game. Don’t forget to follow and drop a five-star review if it hits the mark!

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

In this episode of "Head, Heart, and Boots" Chris and Brandon really get into the nitty-gritty of what it takes to lead with integrity. Dive into discussions that aren't just theoretical but drawn from the trenches of both military and business leadership. 

What You'll Get From This Episode: 

Give this episode a listen and arm yourself with insights that could change how you handle your business and personal relationships. Don’t forget to follow and share the podcast to keep up with our community of savvy leaders. If this episode hits home, drop us a five-star review!

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

Check out the latest "Head, Heart, and Boots" podcast episode where hosts Chris and Brandon, joined by guest expert Joey Coleman, get real about what it takes to lead with empathy and improve how businesses handle customer experiences. They dive deep into how to make a lasting impression through strategic customer interactions and the essential nature of thoughtful follow-ups.

What You'll Learn:

If you're looking to sharpen your leadership edge and turn business challenges into wins, this episode is your go-to. Tune in for no-nonsense advice that speaks directly to leaders ready to elevate their game.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Is Your Restoration Company Running at Peak Performance?

🔸Take the 15-minute Business Opportunity Audit.

https://www.floodlightgrp.com/audit

This quick audit analyzes 19 critical areas of your business against industry best practices.

Get a complete health check and roadmap to:

- Increase Profitability

- Improve Efficiencies

- Gain a Competitive Edge

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.