Hey, it's Chris here. In today’s episode, Brandon and I tackle some essential truths about leadership and teamwork that you won’t want to miss. We discuss why emotional intelligence isn’t just a nice-to-have, but a core attribute of leaders who excel. We delve into what makes someone more than just a team member but a true asset to any group. We’ll show you why prioritizing character over technical skills in your hiring process can transform your team dynamics, and why trust is the bedrock of all successful relationships.

Join us as we share personal stories and insights that highlight the power of human connections, especially important in our digital-first world. We wrap up with a focus on the soft skills that set exceptional leaders apart in an era where AI and automation are on the rise. Tune in to learn how to harness these insights to become a better leader and team player in today’s fast-evolving landscape.

06:32 - Building Team Chemistry

14:31 - Discussing Emotional Intelligence

21:38 - Hiring for Character

28:10 - Adapting in Business

34:28 - Fostering Trust and Connection

39:34 - Emphasizing Humanity in Business

56:49 - Leadership Superpowers for Tomorrow

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance; partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions.  Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest-running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start AssessmentKnow Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Hey everyone, Chris here from the Head, Heart, and Boots podcast. In our latest episode, Brandon and I get really personal about the trials we face—not just as leaders but as individuals pushing through tough times. This episode really hits close to home for both of us. We're laying it all out there because transformation starts with being honest with ourselves and with you, our listeners.

Confronting Challenges: We dive into how easy it is to feel like a victim of our circumstances and the profound impact it has on us. Brandon opens up about his recent struggles with injuries and how this has tested his mental fortitude and leadership.

Stories of Strength: Inspired by the incredible tales from the Sean Ryan show, we reflect on the grit and resilience of military personnel, connecting their experiences to our own battles.

The Silent Struggle: We discuss the crucial importance of mental health and having a support system, and how often people suffer in silence—reminding us all that it's okay to reach out.

Choosing Action Over Inaction: The episode takes a turn into empowerment, as we talk about taking back control and stepping out of the shadows of victimhood through proactive choices and leadership.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance; partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions.  Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest-running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start AssessmentKnow Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Hey everyone, Brandon here. I’m thrilled for you to join Chris and me as we delve into our newest podcast episode. It's filled with personal stories and effective strategies that matter to us and any business leader. Here’s a sneak peek:

I believe there’s something in this episode that will strike a chord with you. So give it a listen, drop us a review, or share it with someone who could use some inspiration or a fresh perspective. Can’t wait to hear what you think! 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest-running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Hey everyone, Chris here. In this latest episode of Head, Heart, and Boots, Brandon and I had the absolute pleasure of sitting down with Alexus from Thomasville Restoration. She blew us away with her insights on reshaping recruitment and branding in the restoration industry. Trust me, this is an episode that truly revolutionizes how you think about team building and company identity.

Here’s Why We Love This Episode:

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest-running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

In this episode of the Head, Heart, and Boots podcast, join Chris and Brandon as they dive deep into how today's leaders can revolutionize their strategies and truly connect with their teams and customers.

Here’s What You’re in For:

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest-running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

In this Episode of Head, Heart, and Boots as we sit down with the inspiring Mark Davis to explore the transformative experiences at the RIA convention. Dive into a discussion full of personal stories, professional tips, and the real impact of community and education in the restoration industry.

Why You Should Listen:

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Dive into a no-holds-barred discussion with Chris and Brandon as they tackle the tough topics of change in business and societal shifts in the latest "Head, Heart, and Boots" episode. They’re cutting through the noise with sharp insights and real-life leadership stories.

Key Takeaways: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Tune into "Head, Heart, and Boots" as Chris and Brandon unpack the M&A game in the restoration industry. They’re dropping wisdom on prepping your business for sale and why solid leadership skills are your best bet for a lucrative exit. Whether you’re looking to sell soon or just setting up for success, this episode is packed with insider tips and real-world strategies to boost your business’s market value.

Key Takeaways: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Dive into this dynamic episode of "Head, Heart, and Boots" where hosts Brandon and Chris unpack the secrets of sustainable growth through the lens of nature's cycles. Discover how strategic rest and consistent growth can transform your business approach, drawing on insights from Floodlight Consulting Group’s successes. Whether you’re steering a startup or leading an established company, this episode offers actionable strategies to foster resilience and drive thoughtful expansion in your professional life.

Key Takeaways: 

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes:

Jump into a no-nonsense discussion with hosts Chris and Brandon as they unpack the gritty details of annual planning and the realignment of core values in today’s business and leadership environments. This episode of "Head, Heart, and Boots" dives into the real-world implications of their recent strategy sessions, which have profoundly influenced their approach to leadership and company direction.

Key Takeaways: 

 Down-to-Earth Dialogues: From video game analogies to the nuts and bolts of using tools like the Gazelles planning framework, Chris and Brandon keep the conversation relatable yet rich with strategic wisdom.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com 

Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.

https://getinsights.org/floodlight 

Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%.

Start Assessment Know Your Enterprise Value. See Your Potential Gaps.

Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: