ADAPT Automotive

Sheryl Driggers, co-owner of Universal Collision in Tallahassee, Florida, details how her techs are receiving training during the pandemic and how they've managed to add a new technician position. 

Randy Sattler, manager of Rydell GM Auto Center in Grand Forks, N.D. describes how his shop got its start in ADAS calibrations and offers insights into how your shop could, too. 

In this episode, Steve Morris, director of operations for Pride Collision Centers, discusses paper parts catalogs, microfilm diagrams, and the streamlining of electric parts catalogs. 

Hopefully your shop hasn't had to deal with a ransomware attack. You don't want your shop's digitally stored information to be stolen and held hostage.

While that's an extreme case, the steps you can take to avoid these situations are also great guidelines for computer use in your shop.

Chris Deater is the team lead for technical support at Sage Microsystems, which is now part of the DRB Systems brand. He goes through what a ransomware attack is and follows with a bunch of easy, effective tips for safe computing.

Texas shop owner Tiffany Menefee discusses how she's kept up her community connections during the COVID-19 pandemic and how operators who've never had to reach out to their community can get started.

When a tech is working on a lifted truck, the calibration process for ADAS systems might become more difficult, because the same OE specs need to be met for a vehicle that has different features.

There are many implications like this for the aftermarket and independent repairers, and groups are now working on processes and testing protocols that will ensure safe ADAS systems can work on all kinds of vehicles.

For this episode, take a look at one such test, linked here, that explains the rigorous testing behind ADAS features for a modified Nissan Titan.

Rich Benoit, better known by his YouTube followers as #RichRebuilds, discusses Tesla, Twitter, and his shop Electrified Garage in this third and final part of the E.G. series. 

Have you seen MPGe ratings and wondered what that little "e" is about? It doesn't stand for electric, but it does have to do with EVs. 

In this episode, take a look at the development and calculations behind MPGe as an EPA rating. Plus, you'll hear about all the other ratings that will be important to consumers as more and more battery-electric vehicles are sold off the lot.

Telematics are huge in the automotive repair industry. Many independent shops talk about the advantage that dealerships have, but few have been able to find a solution.

Isaiah Taylor, founder and president of Hoodhub, a company that has created a device to connect shops with customer's vehicle information through an OBD-II port, shares how independent shop owners can differentiate themselves and create a more meaningful relationship with customers. 

Editorial Director Anna Zeck and CCC industry analyst Susanna Gotsch talk about COVID-19's impacts on the repair industry, as well as how transportation trends will affect shops.

The interview does a great job of connecting topics like ridesharing, congestion and public transportation back to the work that repair shops do.