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ADD Systems ADDcast
By ADD SystemsTechnology
ADD Systems ADDcast episodes
- Beyond The Financials with Blue Moon Industries
Janice Phelps, VP, Direct Customer Sales and Service at Blue Moon Industries joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: the benefits that Microsoft Dynamics GP has over other financial systems; how Dynamics can improve the process over QuickBooks for a diversified company doing any invoicing outside of their main fuel/c-store software; reporting capabilities that lessen the need for manual spreadsheets; and outlining consolidated / fancier reporting approaches.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
16 min - Payment Technology Red Flags & Hot Topics with Qualpay
Marci Gagnon, Vice President of Strategic Alliances, and Jon Gilbert, Director of Ecommerce and Partner Development for Qualpay, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: what companies should look for on their merchant statements in terms of hidden fees; why customer service is so important in the payment processing space; what upgrading your payment technology entails; the red flags that your current technology is out of date; payment hot topics for the upcoming winter heating season; what companies can do to help with chargebacks; how commodity prices impact fuel marketers; and much more!
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
27 min - An Introduction to Tiger Link from Tiger Payment Solutions
Rob Fawcett, Founder & President of Tiger Payment Solutions, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss the competitive credit card processing market; the critical issues confronting the heating oil & propane businesses in today's environment; and Tiger Link, an efficiency tool designed to simplify the process of taking a payment, which in turn results in a better customer experience.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
16 min - Printing Services With ADD Systems
Brian Kelly, Print Account Manager at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDCast, to discuss how the printing services industry has evolved over the last few decades; fuel-industry specific trends; how often organizations should evaluate their print needs and spend; and how the Print Services Offering at ADD Systems can help make ADD clients more successful.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
7 min - Your 2023 Business Tech Conference Questions Answered
Shelley Fredericks of Fredericks Fuel and Amy Katsigiannis, BTC and Special Projects Coordinator at ADD Systems, join Brian Cohen, ADD Systems Multimedia specialist and host of ADDCast, to discuss the importance of the BTC and what to expect at the 2023 event!
To learn more and to register for the 2023 BTC, please visit: addsys.com/btc
15 min - A Deep Dive Into The ADD User Group
Phil LaRochelle, Manager Business Applications, Dead River Company as well as President of the ADD User Group, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: the value that the AUG brings to ADD clients; the dialog that occurs between the AUG and the ADD team to help drive and prioritize product development; the importance of the monthly Best Practice Calls; opportunities for leadership roles within the group; as well as preview this year’s AUG Annual Meeting, which takes place virtually on Tuesday, May 17th, 2022.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
25 min - Customer Web Portals: A Critical Element for an Excellent Customer Experience
A smooth customer experience is so important these days, and Covid has continued to bring self-service to the forefront. Client portals are critical in giving customers the optimal mix of self-help and personal touch. Liz Hill, Manager - Client Services Group at PriMedia, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss customer expectations, some key portal features, implementation steps and some exciting new enhancements.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
21 min - Cybersecurity Risk Management In An Ever-Changing Environment
Cybersecurity attacks are rampant, with more and more businesses being hit every day. Companies need to protect themselves, and understanding the vulnerabilities is a great place to start. ADD Systems' Andy Katsigiannis, Director of IT & Customer Support, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss the importance of Cybersecurity for every company, as well as some key steps to take to mitigate the risks.
Register for the Webinar with Fuels Market News HERE.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
11 min - ADD Systems' 2022 Outlook
ADD Systems’ President Bruce C. Bott and Senior Vice President and COO, Rob Culbertson sit down with Multimedia Specialist and host of ADDcast, Brian Cohen to review the last year and discuss plans for 2022. Bruce and Rob reflect on elements like what they’ve learned from managing a transition to flexible work from home formats, and how ADD continues to prioritize strong client relationships even with limited opportunities for travel. They also give insight into product development direction, their approach to staying ahead of evolving technology so they can better serve ADD clients, and tease the 50th anniversary celebration that will take place at the Business Tech Conference in 2023.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
18 min
About ADD Systems ADDcast
From the publisher's feed
ADD Systems ADDcast brings industry experts together to talk about the role of technology in the energy distribution and convenience store industries. Guests share their insights on challenges and…
opportunities in the propane, commercial bulk fuels, heating oil, HVAC, wholesale petroleum, lubricants and convenience store industries. From software and security experts, to retailers, managers and corporate officers in the industry, our guests will help us break down some hot topics and talk about ways to improve efficiency, profitability, security and the customer experience.