Nisar Malik of Effect at ViacomCBS joins to tackle this important (but rarely addressed) issue.

Nisar provides a definition of what constitutes poor client behaviour, key contributing factors and ultimately why a focus on tackling these issues early is key.

Connect with Nisar on LinkedIn

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Edited, Hosted and Produced by Joanne Helder

Music by Donyea Goodman at donyeamusic.biz/onlinestore