Edge Zarrella talks about the major investments and technological advances being made in China, and how they're pervading and serving as a model for other Asian economies.

Steve Hill talks about what "frontier" or 21st century firms do differently than the 90 percent of the rest to succeed in today's technology-enabled operating environment.

Cliff Justice talks about why culture and change are as important to digital success as the technology and use cases themselves.

Stephanie Terrill talks about what organizations should do to effectively monetize their investments in intelligent automation once they go enterprise-wide.

Anshul Varma talks about why the target operating model needs consideration in enterprises' strategic planning, before they scale intelligent automation technologies.

Julie Sullivan talks about why enterprises need to get the fundamental building blocks of service delivery right before they can achieve large-scale business benefits from intelligent automation.

Eugene Kublanov talks how automation is changing the roles that GBS and vendor management organizations play, and what they need to do to gain maximum reward with minimized risk from their third-party providers.

James Wilson talks about why enterprises must know the problem they want to solve before earmarking intelligent automation as the answer.

Julie Sullivan talks about the role Global Business Services can, and should, play in enterprises' digital and automation transformation agendas.

Shane Sims and Samuel Fogelman discuss the unique cyber threats facing industrial manufacturing organizations, why they represent national security issues, and how enterprises need to address them.