AI Adoption in 2026: OpenAI's New Strategy, ServiceNow Partnership, and CGI's Gemini Test

In this episode of Hashtag Trending, host Jim Love discusses several major AI developments set to shape 2026. OpenAI declares 2026 as the year of practical AI adoption, aiming to embed AI agents into real workflows for measurable value. The episode also covers OpenAI's new partnership with ServiceNow to integrate AI into enterprise software, and Google's attempt to deploy its Gemini Enterprise model across CGI's consultants. Additionally, Anthropic's research on neural switches highlights a focus on AI model control and transparency, while a PWC survey reveals mixed results on AI's business impact. Tune in for these stories and more on advances shaping the future of AI.

00:00 Introduction and Sponsor Message 00:19 OpenAI's Vision for 2026 04:30 ServiceNow and OpenAI Partnership 07:25 Google's Gemini and CGI's Real-World Test 10:50 Anthropic's Neural Switches and AI Control 13:08 PWC Survey on AI's Business Impact 16:27 Conclusion and Call for Feedback