Healthcare needs to view patients as consumers, integrating their healthcare journey into their daily lives. 

In this episode, Srinivas Velamoor, President and Chief Operating Officer at NextGen Healthcare, discusses his company’s approach to improving the patient experience through a "closed-loop" patient engagement model using mobile devices as a digital front door, allowing patients to schedule appointments, make payments, and receive follow-up care, all seamlessly. NextGen also addresses the financial pressures in healthcare, focusing on transparency, AI-enabled revenue cycle management, and staff efficiency tools. Srinivas explains that their company uses AI, especially on the admin side, and they ensure that healthcare data is used for training models. Moreover, he emphasizes that they are boldly reimagining the physician experience, aiming for non-linear workflows and ambient assistance. Finally, Srinivas calls for collaboration among health tech companies and emphasizes an open ecosystem that benefits patients and physicians. 

Tune in and learn how NextGen Healthcare is revolutionizing healthcare with a focus on integration and impact!

Resources:

Connect with and follow Srinivas Velamoor on LinkedIn.

Follow NextGen Healthcare on LinkedIn and visit their website.