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Craig Taylor shares practical, real‑world guidance on cybersecurity, AI risks, and behaviour change inside organisations. He explains why positive reinforcement outperforms punishment, how biases appear in AI systems, and why zero‑trust matters for companies of all sizes. The conversation offers pragmatic, people‑centred steps to strengthen cyber literacy, reduce insider risk, and navigate emerging threats such as deepfakes and social engineering. 

👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/797   

🎙️ What you’ll learn  

• How to strengthen cyber hygiene using behaviour‑based training 
• How AI bias emerges and why validation and critical thinking matter 
• How to reduce insider‑risk through access control and observation 
• How zero‑trust improves resilience beyond the legacy walled‑garden model 
• How to help staff recognise social engineering and emotional manipulation 

✅ Highlights 

• “We're using it to produce videos, to produce scripts for the videos, ideas” 
• “AI lies to you with very convincing falsehoods” 
• “Rewarded behaviours are repeated” 
• “Leaderboards… got leaders within companies to actually participate” 
• “It's not rocket science. It's a lot of common sense” 
• “Accidents happen and not malicious, not intentional, but boy can they have tragic consequences” 
• “We have to try in some way” 
• “The world is flat… our front doors are logically open to the world” 
• “If you ever get an e‑mail that makes you want to take an immediate action, pause” 
• “Anyone that wants a little free awareness training… cyberhoot.com slash individuals” 

 🧰 Mentioned 

• Main Website: https://cyberhoot.com/ 
• Individual Registration (Free Personal Training for Life): https://cyberhoot.com/individuals/ 
• Businesses & MSP Registration Signup: https://nest.cyberhoot.com/autopilot-signup/? 
• Newsletter Registration: https://cyberhoot.com/newsletters/ 
• Blog Articles: https://cyberhoot.com/blog/ 
• Cybrary (Library of 1000+ Cybersecurity Terms in non-technical language): https://cyberhoot.com/cybrary/ 

🎯 Special Podcast Offer: 

• 20% off CyberHoot for 1 year using the podcast’s unique coupon code: "AI Unfiltered" 

✅Keywords 
cybersecurity, ai bias, zero trust, social engineering, cyber literacy, behaviour change, phishing, deepfakes, access control, insider risk, data protection, training 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith