Online platforms are overwhelmed with speech that is harmful. Companies are trying to get their hands around the problem in order to solve it, because it is driving people off their platforms in droves. But it is a difficult problem to solve. Companies need to establish policies, set up governance committees and protocols, find technical solutions and hire moderators. 

 

Justin Dave, Co-Founder and CEO of Spectrum Systems, founded his company to attack this problem with Contextual AI. 

I invited Justin onto the show because I love what Spectrum Labs is doing but I also think that he has great insights into the problem and the range of approaches needed to solve it. 

Podcast Transcript:

• Spectrum Labs elevator pitch (1:29)
• The professional journey of Justin Davis, Co-Founder/CEO, and why he started Spectrum Labs  (2:32)
• What is Contextual AI and how does it work? (4:47)
• Quantifying the size of the negative/violent/hateful/etc that Spectrum Labs is trying to solve (8:50)
• How does a company work with Spectrum Labs to address this problem?  (12:10)
• How many companies are taking this problem seriously? (16:42)
• Who are Spectrum Labs competitors? (20:29)