Humans were born to talk and communicate. Much of the brain is devoted to generating, sensing, processing, and understanding speech and communications in its various forms. When humans were building their first civilizations we were also expanding the spoken and written form of communication. We didn’t start communication with swipes and types, in fact for most of human history we did not have technology, so it’s no surprise that what we want from our interactions with machines is what we want with interactions with people: natural conversation.

Continue reading AI Today Podcast #012: Chatbots – Are they Useful? at Cognilytica.