Government agencies are increasingly looking to use AI powered chatbots to help users and citizens more quickly get to the information they seek and increase the overall user experience. In this episode of the AI Today podcast we interview Courtney A. Winship, Chief of the Digital Services Division in the Office of Citizenship and Applicant Information Services at U.S.

Continue reading AI Today Podcast #125: Emma – Immigration Chatbot: Interview with Courtney Winship, US Citizenship and Immigration Service (USCIS) at Cognilytica.