AI and automation in healthcare isn’t just efficient – it can improve patient and worker satisfaction. In this interview, Sandy Vance discusses AI and automation in healthcare with Ted Dinsmore, the Managing Director of SphereGen Technologies. Ted explains that while the concept of AI has recently exploded as it has seen widespread adoption on the consumer side, the technology that it is based on has existed for years and can help automate mundane processes in hospitals. It can also improve worker retention by removing unfulfilling and repetitive work, freeing up time to focus on higher-value aspects of their roles. Sandy and Ted also cover the downsides of waiting to adopt AI and automation technology, which are mostly related to stagnation and a loss of opportunity. 

In this episode, they discuss:

• Using AI automation to fill staffing shortages and increase job satisfaction by taking over mundane tasks
• Automating prior authorization, eligibility, and denial disputes while increasing patient satisfaction through human interaction
• Helping clients customize their automation and integration to match their workflow
• Use cases and ROI seen from organizations who adopt SphereGen automation
• Creating intelligent document processes to extract data from PDFs
• The downsides of waiting to adopt AI automation, which mostly relate to a loss of opportunity 

A little about Dinsmore:

Ted Dinsmore is the President of SphereGen. The software consulting firm drives digital transformation in the healthcare ecosystem by using AI and automation to make systems more efficient and effective. He helps clients in the US and Europe with automation, software development, and extended reality technology. 

When Ted founded his first consulting firm, he became invested in supporting Microsoft solutions for large multinational companies. Striving to stay ahead of new technology, Dinsmore embraced artificial intelligence and extended realities with a focus on improving healthcare processes. 

Under Dinsmore’s leadership since its inception, SphereGen has received multiple awards for its services, including the GNHCC Innovation Award and the Most Promising AR/VR Solutions Provider Award in 2023 from CIOReview. SphereGen guides clients throughout the US and Europe as they begin adopting AI, automation, and expanded realities; customizing technology to meet client needs.