In this episode of The Beat, host Sandy Vance sits down with Solventum’s Deputy Chief Medical Officer, Dr. Travis Bias, to explore how ambient clinician documentation is transforming healthcare. As AI-powered solutions continue to evolve, clinicians are under increasing pressure to deliver high-quality care while managing growing administrative demands. Dr. Bias shares how Solventum is leveraging artificial intelligence to support ambient listening tools that streamline documentation, without replacing the human touch. Together, they discuss the technology’s accuracy, its role in clinical workflows, and why physicians who don’t adapt may find themselves falling behind. Tune in to learn how ambient documentation has evolved, how it's being measured, and what it means for the future of care delivery.

Learn More about Solventum HERE

• What Solventum is doing with AI these days
• How clinicians can use ambient listening for documentation 
• Clinicians are being asked to do more with less these days
• Ambient documentation is a tool, not a replacement
• Measuring accuracy by comparison and instances when they are used
• The evolution of ambient clinician documentation since its conception
• Physicians will find themselves behind if they are not using it

Travis Bias, DO, MPH, FAAFP, is a family medicine physician, chief medical officer, and business director of clinician productivity solutions for Solventum's Health Information Systems business. He is also co-director of a Comparative Health Systems course at the University of California, San Francisco Institute of Global Health Sciences.

In this episode of The Beat, host Sandy Vance sits down with Dr. Heather Bassett, Chief Medical Officer at Xsolis and creator of the proprietary Care Level Score. Together, they explore the future of AI in healthcare and how real-world AI applications are already driving improved operational efficiency, reducing clinician burnout, and enhancing payer-provider collaboration. 

Dr. Bassett also shares insights from her recent involvement with CHAI.org, emphasizing why healthcare leaders must take initiative in developing responsible AI—without waiting for government mandates. Tune in to hear how Xsolis is helping health systems move from spreadsheets to smart automation, making data more actionable, and building a more transparent, interoperable ecosystem.

• How Xsolis is working toward creating a frictionless healthcare system
• How Xsolis reduces manual tasks, decreasing clinician burnout, and boosting productivity
• Xsolis’ use of data aggregation to minimize redundancy in the healthcare industry
• Moving healthcare teams off spreadsheets and into AI-driven solutions
• How client collaboration helps maximize the value Xsolis delivers
• CMS recognition of the need to eliminate unnecessary steps to accelerate patient care
• The role of interoperability in standardizing data exchange and enhancing context
• Why transparency is critical when vendors integrate artificial intelligence
• Evaluating whether vendors have the people and processes to support AI change management

Dr. Heather Bassett is the Chief Medical Officer at Xsolis, an AI-driven health technology company transforming healthcare through a human-centered approach. With over 20 years of experience in clinical care and health IT, she leads Xsolis’ medical and data science teams and co-developed the company’s signature innovation—the Care Level Score, which blends clinical expertise with AI and machine learning to assess patient status in real time.

A board-certified internist and former hospitalist, Dr. Bassett oversees Xsolis’ award-winning physician advisor program, denials management, and AI model development. She’s a frequent speaker at national healthcare conferences, including ACMA and HFMA, and has been featured in Becker’s, MedCity News, and Medical Economics. Recognized as CMO of the Year by the Nashville Business Journal and named one of Becker’s Women in Health IT to Know (2023, 2024), Dr. Bassett is also a member of CHAI.org, advocating for responsible AI in healthcare.

In this episode, host Sandy Vance sits down with Dr. Will Morris, Chief Medical Officer at Ambience Healthcare, to explore how AI is transforming the healthcare industry. From enhancing clinical documentation to improving patient care and supporting back-office operations, Ambience is creating intelligent solutions tailored for the entire healthcare ecosystem.

Dr. Morris shares insights on how AI, when used as an assistive—not replacement—tool, can help alleviate clinician burnout and empower medical professionals to focus on what matters most: delivering compassionate, human-centered care. Whether you're a healthcare leader, clinician, or innovator, this episode offers practical insights into leveraging AI to drive real value across your organization.

In this episode, they talk about:

● AI should assist—not replace—medical professionals, enabling them to focus on essential human-centered care.

● AI is not a commodity; it must address critical pain points to drive real value.

● Ambient AI must work for all specialties, not just primary care. AI models must be tuned to the nuances of each specialty.

● Reducing burnout is just the start. When coding-aware, Ambient AI greatly improves clinical documentation integrity and provides coding support at the point-of-care, capturing other lost revenue.

● Always measure results, outputs, and processes when implementing new healthcare technologies.

● The effectiveness of any system depends on the quality and consistency of clinical documentation.

● Successful AI adoption requires a unified, enterprise-wide strategy.

A Little About Will:

Will Morris, MD, MBA, is board-certified in Internal Medicine and is a health technology leader, currently serving as Chief Medical Officer at Ambience Healthcare. In this role, he drives the company’s vision for clinical AI, collaborating with leading health systems to transform clinician workflows and improve patient care. Before joining Ambience, Dr. Morris was Chief Medical Information Officer at Google Cloud Healthcare and Life Sciences, contributing to cutting-edge healthcare innovations. He previously held leadership roles at Cleveland Clinic, including Chief Innovation Officer and Associate Chief Information Officer, overseeing clinical IT systems and health IT advancements.

Gen AI fails without accurate data extraction. Upstage liberates messy healthcare and insurance data with precision to power gen AI applications. Host Sandy Vance gets behind the mic with Galina Fendikevich, US GTM.  

In this episode of The Beat Podcast, Galina Fendikevich, US GTM Lead at Upstage, joins host Sandy Vance for a deep dive into the fast-evolving world of AI and large language models (LLMs). From breaking down the key differences between small and large language models to exploring what sets Upstage apart in a crowded AI landscape, the conversation offers valuable insights for tech leaders and innovators alike. They also address critical factors that AI systems need to function effectively. Listen in as Galina and Sandy highlight the remarkable potential of AI in healthcare.

Have a question for Galina or Upstage.ai? Reach out by emailing Galina directly at [email protected] or hit the Contact Us button on the website.

• The difference between small and large language models
• What makes Upstage AI stand out from other models
• Galena’s journey to Upstage and Upstage’s journey to the US
• What Upstage AI needs to work well
• Why does AI in healthcare work so well?
• Overcoming challenges like hallucinations with large language models
• What is and how to start the process of bringing in an AI model

Galina Fendikevich’s expertise spans product, strategy, engineering, and scaling operations for high-growth companies. With 10+ years of experience in finance, blockchain, and AI, she began her career on Wall Street before co-founding a team acquired by Niantic, creators of Pokémon Go. 

In today’s episode, host Sandy Vance chats with Vijay Venkatesan, Chief Technology Officer, IKS Health. Everyone’s talking about healthcare AI — but not everyone’s doing it the same way. We explain how IKS Health’s approach to technology and digital transformation sets it apart from other players in the space. Sandy and Vijay dive deep into the future of AI in healthcare, IKS Health technology strategies, AI workflow optimization, the blending of AI and human expertise, how AI is transforming healthcare, AI safety in healthcare, and responsible AI implementation.

• What is AI in healthcare?
• Where AI will take healthcare in 2025 and beyond
• IKS Health’s differentiators and its approach to technology
• The guardrails that IKS Health follows and the opportunities healthcare may have when we evaluate safety and make the right choices when applying AI
• Why AI workflows are important
• IKS Health defines AI differently from competitors
• The importance of the balance between human-in-the-loop and AI
• Reducing friction in the healthcare journey

Vijay Venkatesan is the Chief Technology Officer at IKS Health, where he leads the charge in building scalable, future-ready platforms that power efficiency, innovation, and meaningful client impact. With over 15 years in healthcare technology leadership, Vijay is a visionary force behind the deployment of advanced solutions like Generative AI, machine learning, and big data analytics to tackle some of the industry's most complex challenges.

At IKS Health, he drives the company’s end-to-end technology strategy — from evolving the tech stack and aligning engineering with business growth, to fostering a bold culture of innovation. Vijay is passionate about assembling world-class teams, forging strategic partnerships, and ensuring IKS remains on the cutting edge of healthcare transformation.

In this insightful episode of The Beat Podcast, Sandy Vance is joined by two healthcare experts, Dr. Peter Pronovost and Claudia Douglass from Grant Thornton, to discuss a transformative concept in healthcare: the Intelligent Clinical Environment (ICE). This advanced, technology-driven model is revolutionizing the way healthcare systems are addressing critical issues like clinician burnout, labor shortages, and improving patient care outcomes. If you’re interested in the future of healthcare and technology, this episode offers a deep dive into how digital innovations like the Intelligent Clinical Environment are changing the landscape.

• The concept of Intelligent Clinical Environment and how it addresses the current clinician labor crisis
• The impact on clinician burnout and turnover
• The role do advanced technologies like this play in improving patient care, leadership development, and clinician efficiency
• How the Intelligent Clinical Environment enhances clinical outcomes and patient safety
• How the Intelligent Clinical Environment enhances patient satisfaction
• Some of the common challenges health systems face when implementing this digital care transformation model 
• The ways the Intelligent Clinical Environment helps health systems meet their financial targets and reduce costs

Claudia Douglass, FACHE, MHSA, PMP, is a Principal and U.S. National Healthcare Growth Leader with 30 years of experience in healthcare strategy and operations. She’s led complex initiatives in strategic growth, digital transformation, operational performance, and population health across large health systems and consulting roles. A recognized thought leader, Claudia regularly speaks and publishes on topics like leadership, virtual care, and value-based care at top industry conferences. Previously, she served as SVP & COO and VP of Strategy in health systems, bringing practical, implementable insights to her clients.

Dr. Peter Pronovost, MD, PhD, FCCM, is a leading expert in patient safety and critical care, known for pioneering research that has saved thousands of lives. With over 800 peer-reviewed publications, he gained global recognition for his work using checklists to reduce catheter-related bloodstream infections. His groundbreaking contributions earned him a spot on Time magazine’s list of the 100 most influential people and a MacArthur Foundation “genius grant.” As the Chief Quality & Clinical Transformation Officer at University Hospitals in Cleveland, Dr. Pronovost drives innovation in healthcare across a network of 20 hospitals, 50+ health centers, and over 200 physician offices.

About Adam Mariano:

Adam Mariano is the GM and President of LexisNexis Healthcare. Adam is a technologist, nurse, and attorney, deeply invested in helping healthcare companies build better, more equitable, and unbiased products and services through intentional product development, open interoperability, and reduced health disparities. He brings extensive clinical, technical, and legal experience spanning 20+ years. Adam's legal work is focused on equal access, civil rights, and immigration.

About Sushma Akunuru:

Sushma Akunuru is a strategic technology leader with expertise in healthcare insurance, wealth management, and banking. As CIO at Independence Blue Cross, she drives digital transformation, modernizing business applications and optimizing IT operations. Previously, she held senior leadership roles at Bank of America and Merrill Lynch, leading wealth management technology and automation strategies. With an MBA from Wharton and a background in computer sciences, she excels in IT strategy, product development, and operational excellence, shaping the future of healthcare and financial services through innovation and digital solutions.

Things You’ll Learn:

• 80% of clinical outcomes are influenced by factors outside of traditional medical care, like social determinants of health; therefore, a focus on whole-person care and community support is essential for equitable health.
• No single entity can solve the complex challenges of healthcare disparities. Collaborations between payers, providers, and technology vendors are essential for creating a connected and equitable healthcare ecosystem.
• Digitalization presents both opportunities and risks. While technology can improve access and convenience, the rapid push toward digitalization can exacerbate health disparities if not implemented thoughtfully, especially for vulnerable populations with limited access to technology or health literacy.
• Solving large, systemic problems can be easy; healthcare organizations should prioritize achievable improvements to create positive experiences for members.
• Telehealth is here to stay. The pandemic accelerated its adoption, which now requires careful consideration to ensure that the service remains available to modern consumers. As things return to normal, virtual healthcare or therapy must remain an option.

Resources:

• Connect with and follow Adam Mariano on LinkedIn.
• Learn more about LexisNexis Risk Solutions on their LinkedIn, Instagram, and website.
• Follow and connect with Sushma Akunuru on LinkedIn.
• Discover more about Independence Blue Cross on their LinkedIn, Instagram, and website.
• Learn more about this episode's sponsor, UST Health, on their website.

In this thought-provoking episode of The Beat, host Sandy Vance is joined by Caleb Manscill, the President of Vyne Medical, to dive deep into the rapidly evolving intersection of AI and healthcare. Caleb shares invaluable insights into how AI and automation are reshaping healthcare workflows, improving operational efficiency, and ultimately enhancing patient outcomes.

As AI becomes increasingly pivotal in transforming industries, its impact on healthcare stands out, particularly in overcoming the persistent challenge of data interoperability. With AI's growing role, ethical considerations around data privacy, transparency, and bias are coming to light. Caleb and Sandy discuss these topics in-depth by exploring how healthcare organizations can navigate the complexities of implementing AI responsibly and effectively.

• How AI is transforming healthcare workflows and patient care, making processes faster and more accurate.
• The role Vyne Medical is playing in improving operational efficiency through AI-driven automation.
• How AI is bridging gaps between healthcare systems, improving data exchange, and supporting better decision-making.
• Real-world examples of how AI-driven automation is enhancing operational efficiency and patient outcomes for healthcare providers.
• Key challenges in the implementation of AI, and how Vyne Medical is tackling these to ensure ethical and responsible use.
• What the next frontier for AI in healthcare looks like, and how it will continue to revolutionize the industry.
• How healthcare professionals and organizations can prepare for the AI transformation, and what skills or mindset shifts are necessary to thrive in an AI-powered healthcare environment
• Caleb’s perspective on how Vyne Medical is contributing to the future of AI in the healthcare sector.

Caleb Manscill is the President of Vyne Medical, where he leads efforts to enhance healthcare communication and operational efficiency through AI. With over 15 years of experience in the healthcare industry, Caleb has held key leadership roles, including business development at Weave and co-founder and CEO of DentalRay. His career has provided him with deep insights into both clinical and business perspectives, working closely with doctors, radiologists, and healthcare executives. Caleb is also a board member for LymeDisease.org and holds an MBA from Babson College and a BA from Brigham Young University.

About Terri Couts:

Terri Couts is the Executive Vice President and Chief Digital Officer at The Guthrie Clinic, an accomplished healthcare technology leader with a passion for driving innovation and clinical care through digital transformation. Terri focuses on creating integrated, patient-centered health systems by leveraging digital health solutions, remote patient monitoring, and telemedicine, particularly in underserved rural communities. With a strategic approach to balancing innovation and sustainability, Terri is dedicated to solving real-world problems and fostering a culture where IT, clinical, and operational leaders co-own transformation initiatives.

Things You’ll Learn:

• The Guthrie Clinic is building a connected, intelligent, and patient-centered health system through innovative care models. Their pulse center allows for real-time patient monitoring and supports virtual nursing and enhanced care transitions.
• Balancing innovation with sustainability involves building internal capabilities and focusing on solving real problems.
• Leadership plays a crucial role in fostering a culture of digital transformation by taking smart risks and collaborating across silos.
• AI and virtual care models are poised to reshape healthcare by improving efficiency, addressing workforce shortages, and enhancing population health management.
• The Guthrie Clinic focuses on internal staffing for virtual care to maintain the connection to its mission and values.

Resources:

• Connect with and follow Terri Couts on LinkedIn.
• Learn more about The Guthrie Clinic on their LinkedIn and website.

About Rahul Lakhanpal:

Rahul Lakhanpal is the Chief of Staff at SpectraMedix. He is focused on driving strategic initiatives and ensuring the company's alignment with market needs in the evolving landscape of value-based care.

About Sean Kelly:

Sean Kelly is the Senior Vice President of Growth and Business Development at SpectraMedix. He is responsible for leading the company's growth strategies and expanding its presence in the healthcare market.

Things You’ll Learn:

• SpectraMedix focuses on delivering a technology solution for value-based contract administration and management for health plans and health systems.
• The organization's platform enables different departments to come together, administer contracts, track performance, and identify opportunities for improvement.
• SpectraMedix differentiates itself by filtering information through the prism of the value-based contract, translating contract terms into actionable activities and measurements for providers.
• The company's technology helps health plans and health systems manage the increasing complexity of value-based contracts and make data-driven decisions.
• SpectraMedix emphasizes provider enablement by providing real-time financial incentives and making it easier for doctors to improve quality and reduce costs.

Resources:

• Connect with and follow Rahul Lakhanpal on LinkedIn.
• Follow and connect with Sean Kelly on LinkedIn.
• Learn more about SpectraMedix on their LinkedIn and website.