In today’s episode, host Sandy Vance chats with Vijay Venkatesan, Chief Technology Officer, IKS Health. Everyone’s talking about healthcare AI — but not everyone’s doing it the same way. We explain how IKS Health’s approach to technology and digital transformation sets it apart from other players in the space. Sandy and Vijay dive deep into the future of AI in healthcare, IKS Health technology strategies, AI workflow optimization, the blending of AI and human expertise, how AI is transforming healthcare, AI safety in healthcare, and responsible AI implementation.

In this episode, they talk about:

• What is AI in healthcare?
• Where AI will take healthcare in 2025 and beyond
• IKS Health’s differentiators and its approach to technology
• The guardrails that IKS Health follows and the opportunities healthcare may have when we evaluate safety and make the right choices when applying AI
• Why AI workflows are important
• IKS Health defines AI differently from competitors
• The importance of the balance between human-in-the-loop and AI
• Reducing friction in the healthcare journey

A Little About Vijay:

Vijay Venkatesan is the Chief Technology Officer at IKS Health, where he leads the charge in building scalable, future-ready platforms that power efficiency, innovation, and meaningful client impact. With over 15 years in healthcare technology leadership, Vijay is a visionary force behind the deployment of advanced solutions like Generative AI, machine learning, and big data analytics to tackle some of the industry's most complex challenges.

At IKS Health, he drives the company’s end-to-end technology strategy — from evolving the tech stack and aligning engineering with business growth, to fostering a bold culture of innovation. Vijay is passionate about assembling world-class teams, forging strategic partnerships, and ensuring IKS remains on the cutting edge of healthcare transformation.