Singapore Airlines will invest more than SGD 50 million in a major upgrade to the SilverKris and KrisFlyer Gold Lounges at Changi Airport Terminal 3. The refurbishment will begin in August 2019 and is expected to be completed by mid-2021.
After the upgrade, the area size and reception capacity of Singapore Airlines lounges at Terminal 3 of Changi Airport will increase by 30%. The new lounge will be tailored to the needs and preferences of the passengers, offering more spacious open spaces, fully upgraded amenities and a variety of dining options. Singapore Airlines has teamed up with the renowned hotel design company Hirsch Bedner Associates to inject new energy into each lounge, creating a modern yet warm atmosphere with a classic elegance.
Tne Private Room Dining Illustration
Designed to create the ultimate exclusive lounge experience, passengers in the Singapore Airlines First Class Suite and First Class will experience a new The Private Room and First Class Lounge, carefully designed for a gorgeous and intimate seating space that will satisfy both passengers' need to work and rest. The flagship bar will still be a feature of the First Class Lounge, while the private lounge will offer a full-service, high-end fine dining area. The passenger's enjoyment experience will be further enhanced, in addition to the fresh seasonal flavor, you can also enjoy popular local cuisine all year round.
In addition, the Singapore Airlines Business Class Lounge will be expanded and has four different areas to meet the diverse needs of passengers. Passengers with shorter transit times can enjoy delicious snacks in a relaxed and welcoming cafe, while time-honoured passengers can enjoy a wide selection of Asian and international cuisine at the restaurant, including local specialties produced on-site.
New Lounge Design Illustration
One of the highlights of the new Business Class Lounge is that there will be a full-service bar and it will also serve as a buffet breakfast area. For passengers who need to work in a private space, there will also be separate working spaces called Productivity pods that will help increase productivity. The chaise lounges in the rest area will be used for passengers to take a short nap before departures.
The reception capacity of the KrisFlyer Gold Lounge will be doubled, including a dedicated work area, as well as a spacious terrace seating area and dining area. The KrisFlyer Gold Lounge will also be equipped with a washroom and shower.
"With extensive research and feedback garnered from our customers, we have relooked and re-envisioned our customer journey to develop this new design concept for our lounges at T3. Keeping the needs and wants of our customers in mind, we aim to deliver an experience that exemplifies the luxury and warm hospitality that SIA is known for. The project is a key part of our commitment to constantly elevate the customer experience, on the ground as well as in the air, and we look forward to revealing the exciting new offerings as construction progresses," said Senior Vice President Customer Services & Operations, Mr Marvin Tan.
Singapore Airlines Press Release
The upgrade will be carried out in four phases. During the period, all the lounges will be gradually divided into sections, first the business class lounge, then the first class lounge and The Private Room, and finally the KrisFlyer Gold Lounge. During the upgrade period, the relevant passengers will have access to the temporary lounge to ensure that they will not be affected.