This episode is a fun experiment for us. At Amply, we LOVE doing ride alongs with our customers. It gives us insight. It gives us energy. It's how our customers turn into our friends. So we tried to capture that experience in a podcast. Ed jumps in the car with Aleisha Stenson, co-founder and co-owner of My Diamond Comfort. 

Before getting into HVAC, Aleisha was in law enforcement and social work. She loved working with kids, but the intensity of working for the Department of Children and Families was exhausting. While out on medical leave for a few weeks, her father brought home a set of CDs from a Weldon Long seminar. She listened to the entire set over the course of several days. Coming out the other side, she knew ductless was the future, and she had a vision for a ductless-only HVAC business. 

That's how My Diamond Comfort -- an exceptional heat pump installer in rural Western Massachusetts -- was born. 

Join us for Aleisha's insights into:  

• Her passion for sales + ductless
• The benefits of a ductless-only business
• What it's like to run a family business
• How to see past what customers say they want and listen to what they need
• Her primary pain points day-to-day and what would make her life easier
• What makes a great distributor and a great manufacturer...

... and more