Aleksander Vitkin Podcast

This podcast will show you how to hold the frame on sales calls so that you get paid.

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

Have you ever been on a sales call and have you ever felt like you are just answering questions? It feels like you are not in control of the sales call and when you ask them to pay, they say that they cannot decide immediately, because they have to talk to someone else to take the important decision.

Have you ever heard one of these excuses?

People give away their power early in the call. If you feel early in the call emotionally drained and answering their questions, then you will get really huge value from this podcast. You will learn how to avoid that by implementing these two techniques.

1. Controlling your tonality so when you are talking to people they respect you more and they do not try to take control of the conversation.

2. The inverted escalator technique. I have invented that technique myself and it works really well to maintain your frame and get people to pay at the end of the call.

• The first technique is: The inverted escalator technique!

Imagine that you are at the tip of the mountain. Instead of going up, the escalator is going down. The escalator is stopping you from making too much progress.

On a sales call, you are in control of the escalator and when the person reaches the top of the mountain, he is supposed to buy from you. You have to push the escalator down so that they do not feel like they are in control of the call. You are in control of how much progress they really make. Even though they are in control of their legs and they are going up the mountain, you are in control of how much effect their legs have on climbing the mountain.

Imagine that you are on a sales call and the person is convincing you to be allowed to buy from you. That means they are going up the mountain at a regular pace. But if you are convincing them to buy from you, it feels like they are going up the mountain too fast and they feel like that you are not looking out for them.

You need to carefully dish out the compliments. Only when they deserve to move on to the next part of the sales call, that is when you allow them to move on. If you move the escalator too fast, they will lose respect for you and they will feel like you are not taking care of them.

However, if you carefully let them go up the mountain at the pace that is best for you, they will be more likely to buy from you and they will feel that you are in control of the call, but you have their best interest in mind. That way, when it comes the time to pay, they are not going to make excuses and they will be more likely to pay you.

I have had clients who have asked me whether or not they should buy from me. That is because I have established a professional relationship with the buyer.

• The second technique is Tonality!

At the beginning my assistant was very scared while talking with people on sales calls. If you are very submissive with the prospect, your buyer will wonder why you are not asking questions and why you are not making him work for the conversation.

Afterwards, my assistant became more dominant and she started speaking in a neutral tonality. I am talking in a neutral or even downwards tonality and that means that I am the one asking questions and I want you to follow my lead.

If you do not do talk like that, people will take over the conversation from you. If you do not show that you want to lead the conversation, your lead will take it over from you.

That is how you lose sales. You let the buyer decide how they are going to buy instead of telling them and directing them to the purchase with their best self interest in mind.

This podcast will show you how to hold the frame on sales calls so that you get paid.

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

Have you ever been on a sales call and have you ever felt like you are just answering questions? It feels like you are not in control of the sales call and when you ask them to pay, they say that they cannot decide immediately, because they have to talk to someone else to take the important decision.

Have you ever heard one of these excuses?

People give away their power early in the call. If you feel early in the call emotionally drained and answering their questions, then you will get really huge value from this podcast. You will learn how to avoid that by implementing these two techniques.

1. Controlling your tonality so when you are talking to people they respect you more and they do not try to take control of the conversation.

2. The inverted escalator technique. I have invented that technique myself and it works really well to maintain your frame and get people to pay at the end of the call.

• The first technique is: The inverted escalator technique!

Imagine that you are at the tip of the mountain. Instead of going up, the escalator is going down. The escalator is stopping you from making too much progress.

On a sales call, you are in control of the escalator and when the person reaches the top of the mountain, he is supposed to buy from you. You have to push the escalator down so that they do not feel like they are in control of the call. You are in control of how much progress they really make. Even though they are in control of their legs and they are going up the mountain, you are in control of how much effect their legs have on climbing the mountain.

Imagine that you are on a sales call and the person is convincing you to be allowed to buy from you. That means they are going up the mountain at a regular pace. But if you are convincing them to buy from you, it feels like they are going up the mountain too fast and they feel like that you are not looking out for them.

You need to carefully dish out the compliments. Only when they deserve to move on to the next part of the sales call, that is when you allow them to move on. If you move the escalator too fast, they will lose respect for you and they will feel like you are not taking care of them.

However, if you carefully let them go up the mountain at the pace that is best for you, they will be more likely to buy from you and they will feel that you are in control of the call, but you have their best interest in mind. That way, when it comes the time to pay, they are not going to make excuses and they will be more likely to pay you.

I have had clients who have asked me whether or not they should buy from me. That is because I have established a professional relationship with the buyer.

• The second technique is Tonality!

At the beginning my assistant was very scared while talking with people on sales calls. If you are very submissive with the prospect, your buyer will wonder why you are not asking questions and why you are not making him work for the conversation.

Afterwards, my assistant became more dominant and she started speaking in a neutral tonality. I am talking in a neutral or even downwards tonality and that means that I am the one asking questions and I want you to follow my lead.

If you do not do talk like that, people will take over the conversation from you. If you do not show that you want to lead the conversation, your lead will take it over from you.

That is how you lose sales. You let the buyer decide how they are going to buy instead of telling them and directing them to the purchase with their best self interest in mind.

This podcast will show you how to hold the frame on sales calls so that you get paid.

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

Have you ever been on a sales call and have you ever felt like you are just answering questions? It feels like you are not in control of the sales call and when you ask them to pay, they say that they cannot decide immediately, because they have to talk to someone else to take the important decision.

Have you ever heard one of these excuses?

People give away their power early in the call. If you feel early in the call emotionally drained and answering their questions, then you will get really huge value from this podcast. You will learn how to avoid that by implementing these two techniques.

1. Controlling your tonality so when you are talking to people they respect you more and they do not try to take control of the conversation.

2. The inverted escalator technique. I have invented that technique myself and it works really well to maintain your frame and get people to pay at the end of the call.

• The first technique is: The inverted escalator technique!

Imagine that you are at the tip of the mountain. Instead of going up, the escalator is going down. The escalator is stopping you from making too much progress.

On a sales call, you are in control of the escalator and when the person reaches the top of the mountain, he is supposed to buy from you. You have to push the escalator down so that they do not feel like they are in control of the call. You are in control of how much progress they really make. Even though they are in control of their legs and they are going up the mountain, you are in control of how much effect their legs have on climbing the mountain.

Imagine that you are on a sales call and the person is convincing you to be allowed to buy from you. That means they are going up the mountain at a regular pace. But if you are convincing them to buy from you, it feels like they are going up the mountain too fast and they feel like that you are not looking out for them.

You need to carefully dish out the compliments. Only when they deserve to move on to the next part of the sales call, that is when you allow them to move on. If you move the escalator too fast, they will lose respect for you and they will feel like you are not taking care of them.

However, if you carefully let them go up the mountain at the pace that is best for you, they will be more likely to buy from you and they will feel that you are in control of the call, but you have their best interest in mind. That way, when it comes the time to pay, they are not going to make excuses and they will be more likely to pay you.

I have had clients who have asked me whether or not they should buy from me. That is because I have established a professional relationship with the buyer.

• The second technique is Tonality!

At the beginning my assistant was very scared while talking with people on sales calls. If you are very submissive with the prospect, your buyer will wonder why you are not asking questions and why you are not making him work for the conversation.

Afterwards, my assistant became more dominant and she started speaking in a neutral tonality. I am talking in a neutral or even downwards tonality and that means that I am the one asking questions and I want you to follow my lead.

If you do not do talk like that, people will take over the conversation from you. If you do not show that you want to lead the conversation, your lead will take it over from you.

That is how you lose sales. You let the buyer decide how they are going to buy instead of telling them and directing them to the purchase with their best self interest in mind.

Every successful business person will confirm:

Trust is crucial... In fact, that is what money is, a system of trust.

In this podcast we explore how to find people, business partners and employees who are trustworthy so that you can build your business on a foundation of success...

Check out the podcast :)

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

Trust is a very important factor and it is an unseparable part of your business especially if you are running an online business. If you are working with someone who lives in the other part of the world, you need to trust him, because you cannot always track him what he is doing.

Trusting the clients you are working with is also very important. There is no such thing as maximum security. Working with someone who you have never met in person is very risky. Building a strong relationship with such a person is crucial and it takes time. But, once it is done, you can be sure that he is doing a good job and he is working for your business.

Do not hire people who are not trustworthy. If people are not trustworthy, it does not matter how skilled and how awesome they are in their job. If they mess up just one time, you can go out of the business.

You have to know how much time it takes to complete a certain task in your business. Your online employees might start charging you more than usual and it is in your interest to know how much money each task is worth.

Always, look for the long term relationship when hiring for people. Look for people who are working for you with passion and for your business. Look for people who are always on time, who respond to your messages and calls fast. If someone tries to lie you, fire him immediately, because he is definitely going to lie you again.

If you are a business owner, you need to have zero fear of confrontation. If you do not, people are not going to respect you. If someone shows any indication of doing weird stuff, show to him that you are aware of that. Do not be scared that you can hurt his feelings. Showing that you are angry is not a bad thing.

Be completely honest and real with your employees. Tell them when they do a good job or a bad job. You have to establish the trust from the very beginning of your relationship. If you mess up or your employee messes up, it is still possible to fix, but sometimes it is not worth fixing.

Nowadays, it is not that hard to get employees and to find a new job. There is a demand for both. If there is a big problem between you and the employee, there is no need to waste each other’s time. We should be very picky with who we work with.

Very common signs of bad people to work with are if someone does not show on time or he is late with the payment, or his communication is bad.

Nowadays, it is very easy to find people to work with. If you are able to use the power of the Internet smartly, you can achieve a huge success in your business. You can find people who can work for you at a very reasonable price. The most common platforms where you can find these people are the freelance platforms.

If people break the trust in a big way like stealing or scamming, it is almost impossible to change. It is risky for you as a business owner to associate yourself with those types of people.

It the beginning of the working relationship with your client you have to give small tests to your employees and see how they perform and if they are going to lie to you. Then, you can make your own conclusions and decide whether to work with them or not.

Every successful business person will confirm:

Trust is crucial... In fact, that is what money is, a system of trust.

In this podcast we explore how to find people, business partners and employees who are trustworthy so that you can build your business on a foundation of success...

Check out the podcast :)

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

Trust is a very important factor and it is an unseparable part of your business especially if you are running an online business. If you are working with someone who lives in the other part of the world, you need to trust him, because you cannot always track him what he is doing.

Trusting the clients you are working with is also very important. There is no such thing as maximum security. Working with someone who you have never met in person is very risky. Building a strong relationship with such a person is crucial and it takes time. But, once it is done, you can be sure that he is doing a good job and he is working for your business.

Do not hire people who are not trustworthy. If people are not trustworthy, it does not matter how skilled and how awesome they are in their job. If they mess up just one time, you can go out of the business.

You have to know how much time it takes to complete a certain task in your business. Your online employees might start charging you more than usual and it is in your interest to know how much money each task is worth.

Always, look for the long term relationship when hiring for people. Look for people who are working for you with passion and for your business. Look for people who are always on time, who respond to your messages and calls fast. If someone tries to lie you, fire him immediately, because he is definitely going to lie you again.

If you are a business owner, you need to have zero fear of confrontation. If you do not, people are not going to respect you. If someone shows any indication of doing weird stuff, show to him that you are aware of that. Do not be scared that you can hurt his feelings. Showing that you are angry is not a bad thing.

Be completely honest and real with your employees. Tell them when they do a good job or a bad job. You have to establish the trust from the very beginning of your relationship. If you mess up or your employee messes up, it is still possible to fix, but sometimes it is not worth fixing.

Nowadays, it is not that hard to get employees and to find a new job. There is a demand for both. If there is a big problem between you and the employee, there is no need to waste each other’s time. We should be very picky with who we work with.

Very common signs of bad people to work with are if someone does not show on time or he is late with the payment, or his communication is bad.

Nowadays, it is very easy to find people to work with. If you are able to use the power of the Internet smartly, you can achieve a huge success in your business. You can find people who can work for you at a very reasonable price. The most common platforms where you can find these people are the freelance platforms.

If people break the trust in a big way like stealing or scamming, it is almost impossible to change. It is risky for you as a business owner to associate yourself with those types of people.

It the beginning of the working relationship with your client you have to give small tests to your employees and see how they perform and if they are going to lie to you. Then, you can make your own conclusions and decide whether to work with them or not.

Every successful business person will confirm:

Trust is crucial... In fact, that is what money is, a system of trust.

In this podcast we explore how to find people, business partners and employees who are trustworthy so that you can build your business on a foundation of success...

Check out the podcast :)

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

Trust is a very important factor and it is an unseparable part of your business especially if you are running an online business. If you are working with someone who lives in the other part of the world, you need to trust him, because you cannot always track him what he is doing.

Trusting the clients you are working with is also very important. There is no such thing as maximum security. Working with someone who you have never met in person is very risky. Building a strong relationship with such a person is crucial and it takes time. But, once it is done, you can be sure that he is doing a good job and he is working for your business.

Do not hire people who are not trustworthy. If people are not trustworthy, it does not matter how skilled and how awesome they are in their job. If they mess up just one time, you can go out of the business.

You have to know how much time it takes to complete a certain task in your business. Your online employees might start charging you more than usual and it is in your interest to know how much money each task is worth.

Always, look for the long term relationship when hiring for people. Look for people who are working for you with passion and for your business. Look for people who are always on time, who respond to your messages and calls fast. If someone tries to lie you, fire him immediately, because he is definitely going to lie you again.

If you are a business owner, you need to have zero fear of confrontation. If you do not, people are not going to respect you. If someone shows any indication of doing weird stuff, show to him that you are aware of that. Do not be scared that you can hurt his feelings. Showing that you are angry is not a bad thing.

Be completely honest and real with your employees. Tell them when they do a good job or a bad job. You have to establish the trust from the very beginning of your relationship. If you mess up or your employee messes up, it is still possible to fix, but sometimes it is not worth fixing.

Nowadays, it is not that hard to get employees and to find a new job. There is a demand for both. If there is a big problem between you and the employee, there is no need to waste each other’s time. We should be very picky with who we work with.

Very common signs of bad people to work with are if someone does not show on time or he is late with the payment, or his communication is bad.

Nowadays, it is very easy to find people to work with. If you are able to use the power of the Internet smartly, you can achieve a huge success in your business. You can find people who can work for you at a very reasonable price. The most common platforms where you can find these people are the freelance platforms.

If people break the trust in a big way like stealing or scamming, it is almost impossible to change. It is risky for you as a business owner to associate yourself with those types of people.

It the beginning of the working relationship with your client you have to give small tests to your employees and see how they perform and if they are going to lie to you. Then, you can make your own conclusions and decide whether to work with them or not.

Subscribe to Julien: https://www.youtube.com/channel/UCaN4Pe5JEsWzAByY2WfxxjQ?sub_confirmation=1

Watch this Julien Blanc interview and find out:

1. One advice that will explode everyone's success in life

2. College or build your business?

3. When he switched his brand to the new brand,

how did he do it?

4. How to develop and increase social intelligence?

Especially for networking. How to develop empathy?

5. How does one find what one is supposed

to do, one's purpose?

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

1 - If you are going to start a business, you have to put your face out there. It is very easy to get lost in the comments and start thinking that you are better than you are.

If you are an entrepreneur and getting into business your life is just about you. You will constantly be talking about you and reading stuff about you. You will slowly lose connection with what is getting you the results you want.

Do not think that the show is the actual work. There is a lot of work behind that has to be done before the show. You can start by creating a Facebook page, buy a cheap url from GoDadd. Then you will get the validation you want. You will get comments and feedback just by having the website and the Facebook page.

You should differentiate between talking about the work versus actually doing the work. That is the biggest thing you can do if you want your results to explode.

2 – If you have a concrete plan of what you are going to do instead of college, then you have to quit. But, don’t think that you are going to quit college and then things magically will happen. There are a lot of benefits you can get from college, but it is not what it used to be. A lot of people are getting out of it with almost nothing.

If you want to quit college you have to do whatever it takes and hustle a lot. If you have that drive and you are smart about how you are going about it, then you can quit college. Most likely if you are about to quit college, you have been inspired by something else. The question you have to ask yourself is: “Is doing that other thing worth it even if you never make it or not?”

3 – Build something around your name even if you work for a company. Job security is dead. It does not matter how security you think you are, there is always a possibility to fail.

Be polarizing and stand out. Don’t do whatever everyone else is doing. Now, everyone is trying to fit in in the online space. If you go to YouTube, you can see many weak people with no personality and no value in their content. They are afraid of saying anything.

Get a mentor. You have to give something to someone if you want you get something in return. Be real and be willing to have haters as well. Most people would rather to be liked by everyone. Do not be a people pleaser in the real life or online.

Advice for building a brand: Where are your interesting experiences? Go out and get them. Express them and be willing to have people hate you for them. Make it cool, put in effort, personality, jokes. Keep it real.

4 – Now, you just jump online and all your needs are virtually met. You are talking to your friends more on social media. More and more people are using that ability to read other people and develop a certain amount of empathy.

If you want to be good with women, you have to be very empathetic. Learn how to place yourself in their shoes. Think what their experiences are. What are your goals and their goals and how can we make it a win-win situation.

If you want to do business with someone do your research. Ask questions that are beyond basic research. If you do not care enough to do just basic research, then everything is a waste of time.

5 – You have to feel passionate and interested about what you are doing in order to be able to spend more time working and studying that thing.

Subscribe to Julien: https://www.youtube.com/channel/UCaN4Pe5JEsWzAByY2WfxxjQ?sub_confirmation=1

Watch this Julien Blanc interview and find out:

1. One advice that will explode everyone's success in life

2. College or build your business?

3. When he switched his brand to the new brand,

how did he do it?

4. How to develop and increase social intelligence?

Especially for networking. How to develop empathy?

5. How does one find what one is supposed

to do, one's purpose?

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

1 - If you are going to start a business, you have to put your face out there. It is very easy to get lost in the comments and start thinking that you are better than you are.

If you are an entrepreneur and getting into business your life is just about you. You will constantly be talking about you and reading stuff about you. You will slowly lose connection with what is getting you the results you want.

Do not think that the show is the actual work. There is a lot of work behind that has to be done before the show. You can start by creating a Facebook page, buy a cheap url from GoDadd. Then you will get the validation you want. You will get comments and feedback just by having the website and the Facebook page.

You should differentiate between talking about the work versus actually doing the work. That is the biggest thing you can do if you want your results to explode.

2 – If you have a concrete plan of what you are going to do instead of college, then you have to quit. But, don’t think that you are going to quit college and then things magically will happen. There are a lot of benefits you can get from college, but it is not what it used to be. A lot of people are getting out of it with almost nothing.

If you want to quit college you have to do whatever it takes and hustle a lot. If you have that drive and you are smart about how you are going about it, then you can quit college. Most likely if you are about to quit college, you have been inspired by something else. The question you have to ask yourself is: “Is doing that other thing worth it even if you never make it or not?”

3 – Build something around your name even if you work for a company. Job security is dead. It does not matter how security you think you are, there is always a possibility to fail.

Be polarizing and stand out. Don’t do whatever everyone else is doing. Now, everyone is trying to fit in in the online space. If you go to YouTube, you can see many weak people with no personality and no value in their content. They are afraid of saying anything.

Get a mentor. You have to give something to someone if you want you get something in return. Be real and be willing to have haters as well. Most people would rather to be liked by everyone. Do not be a people pleaser in the real life or online.

Advice for building a brand: Where are your interesting experiences? Go out and get them. Express them and be willing to have people hate you for them. Make it cool, put in effort, personality, jokes. Keep it real.

4 – Now, you just jump online and all your needs are virtually met. You are talking to your friends more on social media. More and more people are using that ability to read other people and develop a certain amount of empathy.

If you want to be good with women, you have to be very empathetic. Learn how to place yourself in their shoes. Think what their experiences are. What are your goals and their goals and how can we make it a win-win situation.

If you want to do business with someone do your research. Ask questions that are beyond basic research. If you do not care enough to do just basic research, then everything is a waste of time.

5 – You have to feel passionate and interested about what you are doing in order to be able to spend more time working and studying that thing.

Subscribe to Julien: https://www.youtube.com/channel/UCaN4Pe5JEsWzAByY2WfxxjQ?sub_confirmation=1

Watch this Julien Blanc interview and find out:

1. One advice that will explode everyone's success in life

2. College or build your business?

3. When he switched his brand to the new brand,

how did he do it?

4. How to develop and increase social intelligence?

Especially for networking. How to develop empathy?

5. How does one find what one is supposed

to do, one's purpose?

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

1 - If you are going to start a business, you have to put your face out there. It is very easy to get lost in the comments and start thinking that you are better than you are.

If you are an entrepreneur and getting into business your life is just about you. You will constantly be talking about you and reading stuff about you. You will slowly lose connection with what is getting you the results you want.

Do not think that the show is the actual work. There is a lot of work behind that has to be done before the show. You can start by creating a Facebook page, buy a cheap url from GoDadd. Then you will get the validation you want. You will get comments and feedback just by having the website and the Facebook page.

You should differentiate between talking about the work versus actually doing the work. That is the biggest thing you can do if you want your results to explode.

2 – If you have a concrete plan of what you are going to do instead of college, then you have to quit. But, don’t think that you are going to quit college and then things magically will happen. There are a lot of benefits you can get from college, but it is not what it used to be. A lot of people are getting out of it with almost nothing.

If you want to quit college you have to do whatever it takes and hustle a lot. If you have that drive and you are smart about how you are going about it, then you can quit college. Most likely if you are about to quit college, you have been inspired by something else. The question you have to ask yourself is: “Is doing that other thing worth it even if you never make it or not?”

3 – Build something around your name even if you work for a company. Job security is dead. It does not matter how security you think you are, there is always a possibility to fail.

Be polarizing and stand out. Don’t do whatever everyone else is doing. Now, everyone is trying to fit in in the online space. If you go to YouTube, you can see many weak people with no personality and no value in their content. They are afraid of saying anything.

Get a mentor. You have to give something to someone if you want you get something in return. Be real and be willing to have haters as well. Most people would rather to be liked by everyone. Do not be a people pleaser in the real life or online.

Advice for building a brand: Where are your interesting experiences? Go out and get them. Express them and be willing to have people hate you for them. Make it cool, put in effort, personality, jokes. Keep it real.

4 – Now, you just jump online and all your needs are virtually met. You are talking to your friends more on social media. More and more people are using that ability to read other people and develop a certain amount of empathy.

If you want to be good with women, you have to be very empathetic. Learn how to place yourself in their shoes. Think what their experiences are. What are your goals and their goals and how can we make it a win-win situation.

If you want to do business with someone do your research. Ask questions that are beyond basic research. If you do not care enough to do just basic research, then everything is a waste of time.

5 – You have to feel passionate and interested about what you are doing in order to be able to spend more time working and studying that thing.

Have you ever had clients not pay you?

You're talking to them and when it gets to the payment, they behave like a child...

Not because they've suddenly become stupid but because this is what people are like when they pay.

In this video I describe exactly how to deal with this major issue in sales...

“Want to connect on facebook? Add me on Facebook:

http://www.facebook.com/aleksander.vitkin

Follow me on Instagram: @aleksvitkin”

Facing a lot of objections on sales calls is normal. Good sales people know how to deal with them. One of the most common objections comes at the end of the sales call when it comes time for the client to buy. This tends to happen on almost every single call.

I am going to help you solve this once and for all. You are going to find out how to properly close a sale. This podcast will cover the specifics about getting the client to transfer the money to you.

Every client can come up with many different excuses that he cannot pay. In most cases he is just pretending that he cannot afford to pay. That is possible, but it is not always the case. You may get upset after hearing all these excuses. What you need to do is to go through a mindset shift.

You can go from getting angry, upset and trying to argue with the client to someone who is very mature and serious and who is trying to help the client.

Usually, when people pay, they get a little retarget. You have to treat them like they are a little girl. You need to make things as easy as possible for them to buy, because whatever minor obstacle appears, they will use it as an objection to pay.

This might be a weird analogy, but it is very accurate. Anyone who has done sales for a number of years, will tell you a similar story.

Here is the solution…

1 - You have to make the whole process ridiculously simple. If something happens, ask them simple questions, ask them to share their screen with you. The obstacle will be very minor and you can deal with it with ease.

However, there are not always only minor issues. Sometimes you have to cope with bigger ones. Then, you have to guide them step by step how to deal with the problem.

If fixing that problem requires very long time, you can schedule a second call, unless they are paying you a huge amount of money. You can decide if the money is worth your time staying on that call.

2 – Another solution is to setup multiple payment platforms. You can use platforms like PayPal, Stripe, Transfer Wise. There is a chance their card to work only with one platform. There are many advantages to have multiple payment systems.

It is very important to have backup for your money. There is always a possibility a problem to appear and you cannot afford to lose sales because of payment issues.

No matter how advanced the buyer is, they always have some kind of payment issues. That can be easily resolved by sending them another link for different type of payment.

If you do these things, if you determine when you are going to talk, determine what they are going to do, you explain everything step by step, then it is much more likely that you are going to get paid.

If you setup a next call, it has to be in the very near future. If you setup the next call for the next week, they will not even remember what they were talking about. Setup your follow up calls maximum 3 days in advance.

You need to follow these steps. Almost 85% of the time they will solve your issues.