It's Personal Stories, A Hospitality Podcast

Alison Taylor, (Retired) Chief Customer Officer, American Airlines Interviewed by Dorothy Dowling


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Alison is a risk taker who believes you should be part of the solution and seek to uplift people in your daily life.  Alison is a true globalist and has lived in many countries and has always sought the opportunity to learn and embrace the culture of the community where she was living.  Being optimistic is a big part of being a risk taker and she explains how she put her trust in those who could see her potential.  Alison is a role model and trailblazer for many in our industry and has demonstrated consistently how leading with heart is truly the way that successful leaders build remarkable teams and dedicated followers. 

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It's Personal Stories, A Hospitality PodcastBy David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott

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