Dental coaching should pay for itself! Rather than waiting years for a return on your coaching investment, our coaching process is designed to more than pay for itself within 90 days, so your focus can shift to long-term growth strategies. Let’s face it, implementing change with dental teams is not an easy task. Whether you are too busy to train your team, or just not fond of getting the team to do the work, using a coach will help new concepts “stick” and guide your team to develop master-level customer service skills and organization in the fastest way possible. Dental coaching brings specialized knowledge to your business, a unique perspective.

Visit Us:- https://www.allstardentalacademy.com/services/dental-coaching/

Dental coaching should pay for itself! Rather than waiting years for a return on your coaching investment, our coaching process is designed to more than pay for itself within 90 days, so your focus can shift to long-term growth strategies. Let’s face it, implementing change with dental teams is not an easy task. Whether you are too busy to train your team, or just not fond of getting the team to do the work, using a coach will help new concepts “stick” and guide your team to develop master-level customer service skills and organization in the fastest way possible. Dental coaching brings specialized knowledge to your business, a unique perspective.

Visit Us:- https://www.allstardentalacademy.com/services/dental-coaching/

When patients call your dental office, the first point of contact they have is with the person who answers the phone, which is why dental front office training is so important. The dental phone greeting sets the tone for the call and will help make your company look organized, upscale, and well-put-together. On the flip side, a poorly executed phone greeting can spell disaster and reflect poorly on your dental office image. Here are nine essential elements to use when answering your phone. It sounds obvious, but it’s easy to allow your pace and tone of voice get out of control if you are feeling rushed, nervous, or generally in a bad mood. Just keep this in mind when speaking with a patient, especially a new patient.

Visit Us:- https://www.allstardentalacademy.com/dental-training/9-essential-elements-of-an-extraordinary-dental-phone-greeting/

I finally got around to writing a blog post that reflects my experience with dental receptionist training – the good and the bad. So, to provide some context, Alex Nottingham is my husband and founder and CEO of All-Star. I am the co-founder and VP of Training for All-Star and developed the Phone Success Course for All-Star’s online training program. Alex’s father is a dentist and had his own practice for nearly five decades. A few years after Alex and I met, his dad asked Alex for his help with the business side of the practice. Apparently, there were issues around converting callers into patients making appointments, there were lots of cancellations, and patients were not accepting treatment recommendations add it up and the practice was struggling.

Visit Us:- https://www.allstardentalacademy.com/dental-training/dental-receptionist-training-trial-by-fire/

Hi everyone! This topic was discussed in our student center forum and I felt the information and tips were so great I wanted to share it with the public. I am sure many of you are or will be dealing with this at one time or another. One of our All-Star offices received an online Google review that was negative, and they were very hurt and upset by this (as would be expected). We won’t share the actual review since they wish to remain private. However, essentially, the patient was complaining online about her dental treatment and the associated fees. We asked our VP of Coaching, Dana Russell, and our Head Instructor, Larry Guzzardo, for feedback on how a practice can reply to a negative review.

Visit Us:- https://www.allstardentalacademy.com/dental-training/how-to-respond-to-negative-online-reviews-and-how-to-get-more-positive-reviews/

Dental coaching should pay for itself! Rather than waiting years for a return on your coaching investment, our coaching process is designed to more than pay for itself within 90 days, so your focus can shift to long-term growth strategies. Let’s face it, implementing change with dental teams is not an easy task. Whether you are too busy to train your team, or just not fond of getting the team to do the work, using a coach will help new concepts “stick” and guide your team to develop master-level customer service skills and organization in the fastest way possible. Dental coaching brings specialized knowledge to your business, a unique perspective.

Visit Us:- https://www.allstardentalacademy.com/services/dental-coaching/

Every role in the office is important in a dental practice, but success starts and ends with the dental front office training. The front office represents the practice to potential patients who call in. It’s where your existing patients schedule appointments, and the source of those pesky cancellations, late appointments, and no-shows (who likes those, right!? It’s also where (typically) money flows in – a critical part of the business. But it’s interesting that we are likely to find the lowest paid and least trained employees in the practice running the front desk. There are formal training programs for hygienists and assistants, but little systematic training is available for the dental front office team.

Visit Us:- https://www.allstardentalacademy.com/dental-training/dental-front-office-training/

When patients call your dental office, the first point of contact they have is with the person who answers the phone, which is why dental front office training is so important. The dental phone greeting sets the tone for the call and will help make your company look organized, upscale, and well-put-together. On the flip side, a poorly executed phone greeting can spell disaster and reflect poorly on your dental office image. Here are nine essential elements to use when answering your phone. It sounds obvious, but it’s easy to allow your pace and tone of voice get out of control if you are feeling rushed, nervous, or generally in a bad mood. Just keep this in mind when speaking with a patient, especially a new patient.

Visit Us:- https://www.allstardentalacademy.com/dental-training/9-essential-elements-of-an-extraordinary-dental-phone-greeting/

I finally got around to writing a blog post that reflects my experience with dental receptionist training – the good and the bad. So, to provide some context, Alex Nottingham is my husband and founder and CEO of All-Star. I am the co-founder and VP of Training for All-Star and developed the Phone Success Course for All-Star’s online training program. Alex’s father is a dentist and had his own practice for nearly five decades. A few years after Alex and I met, his dad asked Alex for his help with the business side of the practice. Apparently, there were issues around converting callers into patients making appointments, there were lots of cancellations, and patients were not accepting treatment recommendations add it up and the practice was struggling.

Visit Us:- https://www.allstardentalacademy.com/dental-training/dental-receptionist-training-trial-by-fire/

Hi everyone! This topic was discussed in our student center forum and I felt the information and tips were so great I wanted to share it with the public. I am sure many of you are or will be dealing with this at one time or another. One of our All-Star offices received an online Google review that was negative, and they were very hurt and upset by this (as would be expected). We won’t share the actual review since they wish to remain private. However, essentially, the patient was complaining online about her dental treatment and the associated fees. We asked our VP of Coaching, Dana Russell, and our Head Instructor, Larry Guzzardo, for feedback on how a practice can reply to a negative review.

Visit Us:- https://www.allstardentalacademy.com/dental-training/how-to-respond-to-negative-online-reviews-and-how-to-get-more-positive-reviews/