Every role in the office is important in a dental practice, but success starts and ends with the dental front office training. The front office represents the practice to potential patients who call in. It’s where your existing patients schedule appointments, and the source of those pesky cancellations, late appointments, and no-shows (who likes those, right!? It’s also where (typically) money flows in – a critical part of the business. But it’s interesting that we are likely to find the lowest paid and least trained employees in the practice running the front desk. There are formal training programs for hygienists and assistants, but little systematic training is available for the dental front office team.

Visit Us:- https://www.allstardentalacademy.com/dental-training/dental-front-office-training/

Speak slowly and clearly. It sounds obvious, but it’s easy to allow your pace and tone of voice get out of control if you are feeling rushed, nervous, or generally in a bad mood. Just keep this in mind when speaking with a patient, especially a new patient. Tip: take a deep breath before answering the phone.

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Dental receptionist training offered when I started at the practice. It was definitely a “trial by fire,” where I was put immediately on the phones and had to figure everything out on my own. In my retail management experience, every new hire went through a rigorous onboarding training program where the new employee was set up for success with the tools necessary to make an immediate positive impact on the business.

Visit Us :-https://www.allstardentalacademy.com/dental-training/dental-receptionist-training-trial-by-fire/

One of our All-Star offices received an online Google review that was negative, and they were very hurt and upset by this (as would be expected). We won’t share the actual review since they wish to remain private. However, essentially, the patient was complaining online about her dental treatment and the associated fees.

Visit Us :- https://www.allstardentalacademy.com/dental-training/how-to-respond-to-negative-online-reviews-and-how-to-get-more-positive-reviews/

Dental coaching should pay for itself! Rather than waiting years for a return on your coaching investment, our coaching process is designed to more than pay for itself within 90 days, so your focus can shift to long-term growth strategies.

Visit Us :- https://www.allstardentalacademy.com/services/dental-coaching/

Every role in the office is important in a dental practice, but success starts and ends with the dental front office training. The front office represents the practice to potential patients who call in. It’s where your existing patients schedule appointments.

Visit Us :- https://www.allstardentalacademy.com/dental-training/dental-front-office-training/

Every role in the office is important in a dental practice, but success starts and ends with the dental front office training. The front office represents the practice to potential patients who call in. It’s where your existing patients schedule appointments, and the source of those pesky cancellations, late appointments, and no-shows (who likes those, right!?)

Visit Us:- https://www.allstardentalacademy.com/dental-training/dental-front-office-training/

When patients call your dental office, the first point of contact they have is with the person who answers the phone, which is why dental front office training is so important. The dental phone greeting sets the tone for the call and will help make your company look organized, upscale, and well-put-together.

Visit Us:- https://www.allstardentalacademy.com/dental-training/9-essential-elements-of-an-extraordinary-dental-phone-greeting/

To begin with, I was surprised that there was no dental receptionist training offered when I started at the practice. It was definitely a “trial by fire,” where I was put immediately on the phones and had to figure everything out on my own. In my retail management experience, every new hire went through a rigorous onboarding training program where the new employee was set up for success with the tools necessary to make an immediate positive impact on the business.

Visit Us:- https://www.allstardentalacademy.com/dental-training/dental-receptionist-training-trial-by-fire/

One of our All-Star offices received an online Google review that was negative, and they were very hurt and upset by this (as would be expected). We won’t share the actual review since they wish to remain private. However, essentially, the patient was complaining online about her dental treatment and the associated fees.

Visit Us:- https://www.allstardentalacademy.com/dental-training/how-to-respond-to-negative-online-reviews-and-how-to-get-more-positive-reviews/