Listening is more than hearing words. It is the foundation of trust and the secret to understanding what people truly need. Nicole and Stacie explore three levels of listening—internal, focused, and global—and show how each level shapes relationships and results. Through simple practices and reflection, they reveal how great leaders listen for both words and energy.

What You’ll Take Away

Next Step for Managers

Good decisions are rarely about luck; they are about structure. Nicole and Stacie introduce frameworks that help leaders make clear, values-aligned choices even under pressure. They show how to separate emotion from logic, gather the right input, and evaluate tradeoffs with transparency. This episode helps managers move from instinctive reacting to deliberate leading.

What You’ll Take Away

Next Step for Managers

Every leadership decision involves risk, and how we handle it shapes our culture. Nicole and Stacie unpack the psychology behind risk-taking, exploring why some managers avoid it and others overdo it. They discuss how fear, trust, and self-awareness impact decision-making and how to help teams take smart, strategic risks without unnecessary stress.

What You’ll Take Away

Next Step for Managers

Meetings can either drain energy or create alignment. Nicole and Stacie help managers transform meetings from a necessary evil into a powerful leadership tool. They share how to clarify purpose, invite participation, and end with momentum instead of confusion. You will learn how to use meetings as the central rhythm of your leadership, not a distraction from it.

What You’ll Take Away

Next Step for Managers

Engagement is not just about motivation but about meaning. Nicole and Stacie explore what truly drives people to care about their work and stay invested in their team. They share insights from research and coaching on how connection, contribution, and clarity form the foundation of engagement. You will learn how to reframe performance conversations and lead with presence instead of pressure.

What You’ll Take Away

Next Step for Managers

Delegation is one of the most powerful ways to grow your team, but it often fails because expectations are unclear. Nicole and Stacie walk through the five levels of delegation, helping managers understand how to hand off work without letting go of ownership. They share language for setting boundaries, defining outcomes, and knowing when it is time to step back or step in.

Levels of Delegation Graphic

What You’ll Take Away

Next Step for Managers

Leadership thrives on rhythm. Nicole and Stacie explore how the right daily, weekly, and monthly cadence helps teams stay grounded, clear, and connected. They break down what consistency really looks like in practice and how managers can build a predictable structure without losing flexibility. Through practical stories and frameworks, this episode shows how steady rhythms create space for trust, accountability, and sustainable growth.

What You’ll Take Away

Next Step for Managers

Bonus: Team Rhythms

What You’ll Take Away

Next Step for Managers

Sustainable leadership is built on daily habits, not occasional vacations. Nicole and Stacie explore how leaders can recognize burnout early and create rhythms that protect energy and focus. They offer personal stories, practical boundaries, and small shifts that help you keep leading for the long haul.

What you’ll take away

Early warning signs of burnout and how to respond

Daily and weekly practices that sustain energy and creativity

Why strategic rest is essential for effective leadership

Next Step for Managers
Pick one boundary this week—such as a workday cutoff time, a morning pause, or a no-tech dinner—and track it for seven days. More ideas at getaltitude.org.

Hard conversations are unavoidable, but they don’t have to derail relationships. Nicole and Stacie share how to lower the tension, name issues with honesty, and invite real dialogue. You’ll learn practical ways to stay grounded, clarify intent, and keep your team aligned even when the topics are tough.

What you’ll take away

How to set a constructive tone by naming the difficulty

A four-step conversation guide: Context → Acknowledge → Share → Invite

Tools for separating intent from impact and “balcony view” listening

Next Step for Managers
Script one difficult conversation and practice saying your first two sentences out loud. Extra resources at getaltitude.org.

Most people tense up when they hear the word feedback. Nicole and Stacie reframe it as guidance—insight that moves people forward instead of looking back. Through personal examples and practical tips, they show how consistent, growth-oriented guidance builds trust and keeps teams engaged.

What you’ll take away

Language that shifts feedback from criticism to coaching

The Situation–Behavior–Impact model for clear, neutral conversations

Why frequent, meaningful feedback drives stronger engagement

Next Step for Managers
Identify one person to give guidance to this week using the phrase, “Can I share something that might help you grow?” Find more tools at getaltitude.org.