AM Best Audio Podcast

Successful managing general agents focus on underwriting, providing coverages and innovating, rather than simply promising their clients growth, said Matthew Mosher, president and CEO, AM Best Rating Services, and Andrea Keenan, EVP & chief strategy officer, AM Best. They spoke with AM Best TV at Rendez-Vous de Septembre in Monte Carlo.

A panel of industry experts at the Rendez-Vous de Septembre in Monte Carlo said a large gap remains between coverage needed and protection bought.

Optimism is being countered by an uncertain environment due to underwriting, economic, social and geopolitical factors, said Carlos Wong-Fupuy, senior director, AM Best.

Aon Edge President and CEO John Dickson said the number of people impacted by Hilary is far greater than those reporting flood losses “because not enough people in the area were carrying critical insurance…just another example of the growing insurance gap in this country.”

Sandee Perfetto, senior director, personal line coverage for products, Verisk, discusses the myriad of insurance risk differences between combustion engine automobiles and electric vehicles.

From adjusting to hybrid work to a new generation of employees, the future of work seems more uncertain than it was a few years ago. Chris Morbelli, EY Americas Life & Group Insurance transformation leader discusses the findings of a LIMRA-EY collaborative study that surveyed employees across industries and organization sizes.

Andrew Schwartz, insurance analyst at Celent, discusses a new company study on artificial intelligence that looks at the proliferation of the technology and how it is seeping into just about every facet of the insurance industry.

Karthik Ramanathan, vice president and principal engineer, research and modeling, extreme event solutions team, and Steve Clarke, government relations, both from Verisk, dissect Florida’s deadliest hurricane since 1935 in search of answers as to what made Ian such a catastrophic event.

Todd Giesing, assistant vice president, LIMRA Annuity Research, said total U.S. annuity sales climbed to $181.1 billion, setting a new record, in the first half of 2023, and LIMRA forecasts a strong second half of the year. 

Alex Martin, CEO and co-founder of Clearspeed, the market leader in assessing risk in speech, said he sees voice technology as an important tool for insurers when it comes to the future of fraud detection.