The Power of Growth and Leadership: Unpacking Personal and Business Success

In the episode of 'Off Topic, but on point,' Odette de Beer, together with her guests Pastor Christo Pretorius and Dr. Janine Do Cabo, delve into the theme of growth and its various analogies. The discussion explores organic versus intentional growth, the importance of being rooted in purpose, and the impact of one's actions on others. Key takeaways center on business strategies, leadership qualities, and the significance of continuous improvement in personal and professional realms. Real-life analogies and stories, such as the stages of tree growth and the comparison to meal courses, illustrate the conversation. The episode concludes with actionable advice for business owners to focus on over the next 90 days.

00:00 Introduction

00:46 Meet the Hosts: Odette de Beer, Dr. Janine Do Cabo and Pastor Christo Pretorius

01:33 Diving into Growth: Personal and Professional Insights

10:12 The Ripple Effect of Leadership and Influence

15:29 The Power of Fruitful Leadership

25:47 The Journey of Bearing Fruit: Patience and Purpose

30:10 The Impact of Jesus' Ministry

30:35 Information Overload in Modern Times

31:01 Embracing Individuality and Unique Paths

31:39 Misconceptions About Fruitfulness

31:58 The Colonel Saunders Story

32:55 Understanding Seasonal Fruitfulness

35:48 The Three Course Meal Analogy in Business

40:04 Customer Experience and Business Strategy

48:20 Adapting Business Strategies

54:10 Key Principles for Business Success

57:13 Conclusion

Amplify with Purpose: Customer Satisfaction is no longer enough!

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Mastering Customer Experience: Turn Clients Into Lifelong Fans with Odette de Beer

In this episode of Amplify With Purpose, host Odette de Beer shares her insightful conversation with Chanelle Le Roux about creating unforgettable client experiences. They explore the true meaning of client experience, common pitfalls businesses fall into, and practical strategies to ensure customer loyalty.

Odette emphasizes the importance of clarity, accountability, and consistency in enhancing client interactions. Drawing from her extensive experience, Odette highlights how standardized processes, effective feedback mechanisms, and a heartfelt approach can drastically improve both customer and employee satisfaction.

Tune in to learn actionable tips to amplify your business by centring it around exceptional client experiences.

00:00 Welcome to Amplify With Purpose

01:07 Introducing Odette de Beer

04:06 Defining Customer Experience

06:37 Strategies for Improving Customer Experience

09:47 The Importance of Consistency

14:50 Standardization and Training

22:38 Creating a Symphony in Your Business

24:17 Creating a Customer Experience

24:32 The Importance of Onboarding

25:04 Healthy vs. Smart Business

25:38 Employee Experience Matters

26:24 Defining Company Culture

26:55 Linking Actions to Purpose

27:48 The Role of Leadership

30:14 Feedback and Continuous Improvement

31:36 Innovation Beyond Technology

32:31 Sustaining Success

36:37 The Value of Feedback

44:28 Customer Experience in Modern Business

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Collaboration Over Competition: A Holistic Approach to Business Success

In this episode of Amplify With Purpose, host Odette Beer and guests Dr. J and Pastor C discuss the integration of business, faith, and life. They emphasize the importance of 'co-opetition'—collaboration over competition—as a strategy for achieving greater success in business. Dr. J introduces the concept of digital marketing specialization, while Pastor C highlights the significance of building harmonious relationships within organizations.

Join them as they discuss navigating resistance, identifying personal strengths, and building community. The episode aims to inspire listeners to embrace collaboration, understand resistance as a growth opportunity, and focus on holistic success.

00:00 Welcome to Amplify With Purpose

00:42 Introducing Collaboration Over Competition

01:39 The Importance of Specialization in Business

05:04 Creating Ecosystems in Leadership and Business

14:33 Reframing Business Success and Collaboration

26:18 Zooming Out for the Bigger Picture

27:38 Following Instructions and Biblical Teachings

28:45 Embracing Community and Co-opetition

30:23 Understanding and Overcoming Resistance

33:20 The Role of Resistance in Growth

35:19 Leadership and Team Dynamics

45:08 The Importance of Competition

52:55 Final Thoughts and Encouragement

Send your questions to [email protected]

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Streamlining Digital Growth with Automation

In this episode of Amplify with Purpose, host Odette de Beer welcomes Lyndall Ashby, a former business banker and founder of VisiVal, to discuss the essential role of automation for service-based businesses. They discuss strategies for maintaining a high-touch experience through automation, the importance of data segmentation, and how to balance efficiency with personal touch. You’ll learn practical tips on implementing automation in email marketing, nurturing customer relationships, and enhancing overall business operations.

• 00:00 Introduction to Amplify with Purpose
• 00:31 Introducing Lyndall Ashby
• 01:09 The Importance of Automation for Service-Based Businesses
• 02:24 Balancing Automation with Personal Touch
• 02:34 Examples of Automation in Business
• 13:33 Avoiding Over-Automation and Maintaining Authenticity
• 18:30 Final Thoughts on Automation
• 18:53 Conclusion and Call to Action

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Meet the Dream Team Behind Our BIGGEST Evolution Yet! | Off Topic On Point

In this episode of Off Topic On Point, hosts Odette de Beer, Dr. Janine Do Cabo, and Christo Pretorius dive into the evolution of their podcast, transitioning from Business with Altitude to a more holistic and authentic space. The trio shares their personal journeys, explores the power of community, and discusses how authenticity drives success in both life and business.

🎉 We’re Changing the Name of the Podcast! We need YOUR input! Vote for your favorite podcast name below and help us shape the future of this show:

1. Living in an Atmosphere of Growth
2. The Catalytic Code – Purpose + Performance = Impact
3. Caffeine & Calling: Purposeful Conversations
4. Java Journeys
5. Espresso Encounters
6. This Is the Truth
7. Coffee with JOC
8. Unwritten
9. Pulling Threads
10. Brewed for Impact
11. Threads of Truth
12. Grounded Perspectives
13. The Growth Pour
14. Bold Brews and Business
15. Business Brews
16. Brewing Business with Friends
17. Lattes and Leadership
18. Cups, Conversations & Commerce
19. Java and Journeys
20. 3 Friends Pulling Threads
21. Friends, Faith & Finance
22. The Third Perspective
23. Unscripted
24. Uncommon Three

⏱️ Timestamps: 00:00 – Introduction 00:48 – Reflecting on Past Experiences 01:15 – Building True Community 03:29 – Sharing Personal Stories 08:48 – First Impressions 30:48 – Prayer and Support 37:16 – Navigating Challenges

👉 Connect & Engage 🔔 Subscribe: Stay updated with our latest episodes on business growth, leadership, and more. 📢 Share: Found value in today’s discussion? Hit the share button! 💬 Leave a review: Your feedback helps us grow and improve. 🎧 Follow us:

• Facebook: Odette de Beer Amplify Purpose
• Instagram: @odette_de_beer_amplify_purpose
• LinkedIn: Odette de Beer
• Substack: Odette’s Insights
• YouTube: Amplify Your Business

🚀 Unlock Sustainable Success with “From Heart to Bottom Line” Learn to align business strategies with core values. Get your copy here!

In this episode of Amplify With Purpose, we dive deep into the world of strategic branding with our special guest, Lyndall. Lyndall, a former business banker and now the founder of VisiBell, shares her journey from the banking sector to starting her own marketing and web design agency. We'll explore the critical role of strategic branding in creating a seamless customer experience, transcending beyond just logos and visuals. Lyndall unveils how aligning your brand strategy with your core values and customer emotions can skyrocket your business success. Join us to uncover practical tips on how to evaluate and refine your brand to build trust and elevate your impact. Tune in to learn how your brand can not only attract but also retain your dream clients by designing trust.

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We've all heard "Do what you love, and the money will follow." Sounds inspiring, right? But it's only half the truth.

Passion fuels your energy, but without purpose, it leads to burnout, frustration, and—let’s be real—empty bank accounts. Purpose gives direction, but without passion, it feels hollow. The real secret? Aligning both. When passion and purpose work together, profit becomes a natural byproduct—not something you have to chase.

In this episode of Amplify with Purpose, we’re unpacking the formula: Passion + Purpose = Profit and, more importantly, how you can make it work for your business. You’ll discover: ✅ The difference between passion and purpose—and why your business isn’t your passion ✅ A quick “Heartbeat Test” to check if your business is truly impact-driven ✅ Three practical actions to align your passion with a purpose that creates sustainable profits

I’ll also share a powerful real-world example from Haigh’s Chocolate—showing why people don’t just buy products; they buy stories, experiences, and meaning.

If you’re ready to build a business that thrives on both impact and income, hit play now. And don’t forget to subscribe, leave a review, and share this episode with a fellow entrepreneur! 🚀 #AmplifyWithPurpose

Handling Negative Customer Feedback Like a Pro

Join Odette de Beer as she discusses how to scale your small business by effectively handling negative customer feedback.

Learn a three-step method to manage and transform complaints into opportunities for growth, ensuring unforgettable customer experiences. Remember, feedback is a pathway to improvement.

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00:00 Introduction to Handling Negative Feedback

00:48 The Importance of Not Taking It Personally

01:31 Acknowledging and Empathizing with Customers

02:26 Taking Action and Offering Solutions

02:53 Follow-Up and Building Trust

03:40 Conclusion and Additional Resources

Watch on YouTube: https://youtu.be/J5nRFOlm7yY

How to create unforgettable customer experiences

Unlocking the Power of Customer Experience for Small Business Growth

Join Odette de Beer as she dives into the often-overlooked but crucial element of business success: Customer Experience (CX).

With startling statistics that reveal a massive gap between businesses' perception of their CX and customers' actual experiences, Odette highlights why prioritizing CX can be a game-changer.

Learn how enhancing customer experiences can boost loyalty, increase revenue, and amplify word-of-mouth marketing. Odette also offers three practical steps to improve your customer experience today.

Tune in to discover why CX is essential for small businesses and how it can set you apart from the competition.

Don't forget to check out Odette's book on Amazon and subscribe for more actionable tips.

00:00 What Is Customer Experience (CX) and Why It’s the Key to Small Business Growth?

00:35 Introduction to Growing Your Business

00:44 Understanding Customer Experience (CX)

01:14 The Importance of CX for Small Businesses

01:59 Benefits of Prioritizing CX

02:57 Quick Tips to Improve CX

03:51 Conclusion and Next Steps

Watch on YouTube: https://youtu.be/fAtD32SipnY