Hi, I’m Odette. I am the founder of Amplify Your Business. I support service-based entrepreneurs and digital creatives with heart, craft exceptional customer experiences that generate predictable revenue and grow sustainable, long-term businesses.

The series covers everything from mindset and fears to strategies, tactics and behaviour. I am passionate about enabling people to succeed. And I am a total customer advocate, so the customer experience is always top of mind for me.

I believe that when we centre our businesses around delivering exceptional products, services and experiences based on the needs of our customers, then we earn the right to a sustainable future. Our customers start caring about us because we genuinely care about them.

You need to focus if you are going to be successful in your business. Knowing what to say no to and what to delegate and outsource is crucial to your success. In today’s episode, I will unpack foundational business principles that will support you with focus and ultimately lead you to your fortune.

Get ready to step up, take action and be unstoppable.

I’m hosting a small group of business owners who are ready to step into their purpose, who want to simplify their decision-making and start making serious progress towards their ultimate goals. If that is you, register here:https://amplifycoach.biz/2023-strategic-success/- Design your journey to a successful business in 2023. The event will accomodate 3 timezones so we can help businesses everywhere set themselves up for success in 2023.

During this workshop we set the wheels in motion for you to Grow your business 30% faster and make spending decisions confidently.

By attending this workshop and taking action, you will:

1. Make business growth and marketing decisions with ease

2. Finally, Achieve extraordinary results.

3. Create a working environment where your team can focus and achieve the desired results. With everyone pulling towards the same goal, you will get there faster and more easily.

4. Identify the activities you need to stop doing that are wasting your time and energy. Not everything on your list needs to be done, and not everything on your list needs to be done by you! Let me show you how to identify what you need to focus on and what you can delegate so you can free up time to focus on working on your business.

5. Grow your business from the inside out. Create a narrative that will inspire your team. Inspired employees drive customer loyalty and promote growth by transforming how your customers feel about your business.

6. Rekindle the passion for your business that will keep you going even on the hard days

7. Diversify your business without getting bloated

8. Think and act quicker. Just as you don't want to become bloated, you also don't want to remain "standard." Operating and reacting faster than your competition.

9. Refocus on your customer - loyal customers are less susceptible to jumping ship when delivery times or prices are forced to fluctuate. When you focus on your customer, you connect with them deeper. The connection allows you to see opportunities in the market to deliver what the customer wants, placing you in a market of one!

You need to focus if you are going to be successful in your business. Knowing what to say no to and what to delegate and outsource is crucial to your success. In this series, we'll unpack foundational business principles that will support you with focus and ultimately lead you to your business success. Today I share my view on why vision is dead - long live purpose!

In the previous episode, I shared Rule #1 and how it translates to customer experience and your competitive advantage. In this episode, I want to discuss the matter of expectation management. This is by far the easiest thing to do, but so few businesses and organisations do it. The lack of expectation management is so bad that you just need to start and be average at it, and you’ll shine bright like a diamond!

A great customer experience is essential to any business. You might have the best products, services and employees in the world, but without a focus on improving your CX, you'll lose in the long run. It takes time to curate deliberate experiences, but the return on investment will be a thousandfold, so make the investment!

If you resonate with my approach then book a Simple Momentum Strategy Session to explore how I can help you build the business that supports your lifestyle and create raving fans from your customers who come back on repeat!

If you enjoyed today’s show please subscribe. If you know someone who needs to hear this, please share the episode with them.

I believe that when we centre our businesses around delivering exceptional products, services and experiences based on the needs of our customers then we earn the right to a sustainable future.

Our customers start caring about us because we genuinely care about them. In today’s episode, I will share with you my view on Customer Experience as a Competitive Advantage and give you one of two keys to crushing your competition using CX.

Get ready to step up, take action and be unstoppable.

If it seems like I'm gushing over the idea of customer experience, that's because I am. A great customer experience is essential to any business. You might have the best products, services and employees in the world, but without a focus on improving your CX, you'll lose in the long run. People buy from people and if you care for them they will care about you. If you are following rule 1 in your business and you feel like it’s time to take it to the next level then it may be time to bring in an expert. There are many qualified CX people out there these days. Find one who you resonate with. If you resonate with my approach then book a Simple Momentum Strategy Session to explore how I can help you build the business that supports your lifestyle and create raving fans from your customers who come back on repeat!

If you enjoyed today’s show please subscribe. If you know someone who needs to hear this, please share the episode with them.

We discuss the final most common fears entrepreneurs face and how to overcome them to guarantee success!

Here at Amplify Business Coaching & Consulting, I support entrepreneurs like you to move through fear, take action and achieve their dreams.

Some of my clients started with nothing, and others have decades of experience in their business. It doesn't matter where you are. I can support your journey. Suppose you read this, and it resonated with you, and you know it's time to move past the fear, take action and Amplify Your Business so you can Amplify Your life. In that case, I want to invite you to book a Simple Momentum Strategy session with me. There is no sale here. During this call, we'll talk about your business, your challenges and your dreams to determine if we are a match and if we can help you. If we agree that we are a match, we can talk about how we can help. If not, we part as friends or recommend someone who is better suited.

If you don't give it a go, you will never know, so book the call. So let's chat and see how we can support your life transformation

What is the secret to a successful business?

Overcoming fear!

Find out which are the most common fears in business and how to overcome them!

Today we unpack the fear of stagnation, risk vs. rewards and all things team and payroll!

Here at Amplify Business Coaching & Consulting, I support entrepreneurs like you to move through fear, take action and achieve their dreams.

Some of my clients started with nothing, and others have decades of experience in their business. It doesn't matter where you are. I can support your journey. Suppose you read this, and it resonated with you, and you know it's time to move past the fear, take action and Amplify Your Business so you can Amplify Your life.

In that case, I want to invite you to book a Simple Momentum Strategy Session with me. There is no sale here. During this call, we'll talk about your business, your challenges and your dreams to determine if we are a match and if we can help you. If we agree that we are a match, we can talk about how we can help. If not, we part as friends or recommend someone who is better suited. If you don't give it a go, you will never know, so book the call.

So let's chat and see how you can transform your life through business.

How are successful entrepreneurs are different to the rest of the population? I believe it comes down to a few key characteristics: Persistence, resilience, determination and boldness. It's easy to think an entrepreneur may be superhuman, but true entrepreneurship comes with as many concerns, fears and worries as any other pursuit. It's no secret that most startups fail within the first five years, so it’s natural that entrepreneurs experience a higher level of fear of failure - they have a whole lot riding on their success. The business owners I work with and speak to daily have shared these fears with me, and I'd like to shed some light on each one of them. If you get nothing else from this, I want you to get this one thing - fear is normal - EVERYONE faces fear. The secret to success is being vulnerable enough to acknowledge it and get support and then having the boldness to take the necessary actions.

In this episode, we discuss 4 of the most common fears entrepreneurs face and how to overcome them.

If you are ready to transform your life through your business, schedule your Simple Momentum Strategy Call.

Welcome to Success Secrets! In a short introduction, I share why I started the podcast. Here at Amplify Business Coaching & Consulting, I support entrepreneurs like you to move through fear, take action and achieve their dreams. Some of my clients started with nothing, and others have decades of experience in their business. It doesn't matter where you are. I can support your journey. Suppose you read this, and it resonated with you, and you know it's time to move past the fear, take action and Amplify Your Business so you can Amplify Your life. In that case, I want to invite you to book a free call with me. There is no sale here. During this call, we'll talk about your business, your challenges and your dreams to determine if we are a match and if we can help you. If we agree that we are a match, we can talk about how we can help. If not, we part as friends or recommend someone who is better suited. If you don't give it a go, you will never know, so book the call. So let's chat and see how we can Amplify Your Business.