An Hour With An Indie

Jim Taylor is the hospitality consultant behind Benchmark Sixty. He helps restauranteurs all over the world build more focussed teams. 

Jim talks to us about ways restaurants can increase employee producitivity,  reduce employee churn and provide and happier workng environment all at the same time.

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

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John Rostron is the CEO of The Independent Festivals Association, an organisation who represents many of the best festivals in the UK. 

He joined us to talk about the challenges which the sector is facing at the moment and how some festivals simply can't survive. 

He also talked us through the wider impact that these failures will have on hospitality and retail businesses who use these large events as a revenue stream both directly and indirectly. 

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

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Chris and his wife Alex opened a coffee shop seven months ago with no experience. They had clues that it would be popular because there wasn't a coffee shop in the area already, but they had yet to learn how they would make it work. 

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

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Louise Kissack speaks with Hannah Todd from The Interesting Eating Company in Liverpool about customers who aren't on their best behaviour when visiting a hospitality venue.

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

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Scot Turner is in conversation with Doug Marshall, Founder and CEO of Altaura to talk about  the underestimated affects of music in hospitality and how businesses can use music to improve several aspects of their business. 

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

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Nicola Docking is head of strategy at Poke Marketing and recently carried out research on hospitality customer profiles. Nicola came on the podcast to explain the different types of hospitality customer in 2023 and what will be most attractive to them.

You can find the research carried out by Poke by clicking here.

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

Try Free

Michael Kill is the CEO of The Night Time Industry Association. An organisation which supports over 10,000 businesses in the night time economy. He joined us to talk about the challenges facing the sector and what can be done to save businesses from over the next six months.

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

Try Free

Nathan Booth is the Head Chef at Panoramic 34 fine dining restaurant in Liverpool and a recent contestant on BBC's Masterchef. He joined us to talk about what it takes to build a successful cheffing career and appear on programmes such as Masterchef. 

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

Try Free

Loui Blake is the Founder of Erpingham House Restaurant Group, CEO of Miami Foods and multiple time investor in the plant based food sector.

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

Try Free

Scot Turner is an Ambassador for the The Burnt Chef, an organisation which aims to improve mental wellbeing in the industry.

An Hour With An Indie is created by Pilla - the app where retail and hospitality work happens.

Scheduling shifts is just the start - Pilla's automation and work templates make sure teams get the right work done, at the right time, in the right way.

Try Free