In this episode, Bill is joined by Poppy, owner of K9 Groom School, to talk all about training and apprenticeships in the pet grooming industry.

Poppy shares her experience running a busy training school and explains why structured, high-quality training is so important for both new groomers and the businesses that employ them. She talks about the challenges that can come with apprenticeships – like setting clear expectations and making sure both the apprentice and the employer have a positive experience – as well as the huge rewards that come from getting it right.

Bill and Poppy also explore how City & Guilds qualifications are now part of the apprenticeship system, and how this is helping to raise standards across the industry.

This episode is a must-listen for any grooming business owner who wants to grow their team the right way – or anyone thinking about starting their career through an apprenticeship.

💬 Key Takeaways

• Apprenticeships work best with clear communication. Both sides need to know what to expect.
• Training isn’t one-size-fits-all. Good training adapts to the needs of each individual apprentice.
• Growing your own team can solve staffing issues. Apprenticeships are a great way to build skilled, loyal employees.
• Qualifications matter. City & Guilds Level 2 is now part of the apprenticeship route – helping raise industry standards.
• Investing in people pays off. A well-trained apprentice can become a long-term asset to your business.
• The future of grooming depends on training. A strong workforce starts with proper education and support.

As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!

You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!

And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/