Starbucks built its brand on the idea of the “third place.” But over the past decade, the company has quietly unraveled the very conditions that made that promise possible.
In this episode of Art of Citizenry Podcast, Manpreet Kaur Kalra speaks with Megan Erickson, a Philadelphia-based barista and member of Starbucks Workers United, about the growing labor movement inside Starbucks. Together, they examine the widening gap between the company’s “third place” narrative and the working conditions faced by baristas across the United States.
From unpredictable scheduling and low wages to stalled union contract negotiations and ongoing allegations of union busting, this conversation examines how Starbucks became one of the most prolific labor law violators in modern U.S. history and how organizing by Starbucks Workers United has helped reignite the labor movement across the United States.
This podcast episode breaks down what union organizing looks like in practice, what “good faith bargaining” requires under U.S. labor law, and why thousands of Starbucks workers have gone on strike demanding fair pay, reliable hours, and workplace protections.
In this episode, we explore:
Starbucks union movement: the rapid rise of Starbucks Workers United and coordinated organizing across hundreds of U.S. stores
Labor law violations and union busting: over 1,100 unfair labor practice charges filed with the NLRB, including allegations of retaliation, store closures, and bad-faith tactics
Contract negotiations and corporate leadership: how union bargaining shifted following the arrival of CEO Brian Niccol
Working conditions at Starbucks: low wages, unpredictable scheduling, chronic understaffing, and barriers to accessing benefits
Good faith bargaining under U.S. labor law: what the National Labor Relations Act requires and how delays, cancellations, and surface bargaining undermine negotiations
Solidarity and community care in labor organizing: how striking workers built mutual aid networks, including a community-run strike kitchen, demonstrating how worker solidarity extends beyond the picket line“When the systems in place fail to care for the people who make them run, solidarity gives us the power to build our own systems of care.” – Megan Erickson
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