In this episode of As the Drum Turns, Jeff & Lora discuss the shortcomings and slow-goings of striving to be the best version of ourselves every day.

In this episode of As the Drum Turns, Jeff & Lora dive into the customer service case study of Chick-fil-A, how they turn a chicken sandwich into an experience, and how we can do the same with concrete.

In this episode of As the Drum Turns, Jeff & Lora are joined by a special guest to discuss Elitch Gardens, uniform ordering, and how a clear vision of what we want to accomplish will drive for decades to come.  

In this episode of As the Drum Turns, Jeff & Lora discuss the uniform roll-out, the Area Fleet Manager meeting, and a couple of noteworthy reviews. Then Jeff offers some perspective on the success of SRM Concrete and where we go from here.

In this episode of As the Drum Turns, Jeff & Lora discuss making decisions with conviction, how to handle being told "no", and the power of knowing what we believe.

In this episode of As the Drum Turns, Jeff & Lora discuss the annual Fourth of July Picnic, a recent acquisition, and the big-picture vision required to lead an organization, a region, or even a small team.

In this episode of As the Drum Turns, Jeff & Lora talk about Detroit baseball, the upcoming Fourth of July Party, and how reserved parking signs and titles can create a me-centric culture.

In this episode of As the Drum Turns, Jeff & Lora recap a busy week with our Northeast Family Day and a Houston-area acquisition. Then, Jeff speaks about confrontation best-practices and the difference between "chief checkers" and "chief doers"

In this episode of As the Drum Turns, to celebrate Father's Day, Jeff & Lora are joined by Mike Hollingshead as they discuss Mike's childhood lawn-mowing business and overcoming obstacles in life.

In this episode of As the Drum Turns, Jeff & Lora discuss the Blue Angels, the Indianapolis team, and the difference between quality markets and quality managers.