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Rotating teams of house cleaners with built in consistency can ensure you keep clients when a maid quits. But rotating teams with a variety of cleaning styles can wreak havoc to your cleaning business.
Angela Brown, The House Cleaning Guru says it's cool to have rotating teams if you have a cleaning system. You've got to have team leaders and strategies for a cleaning routine. Part of your house cleaning training should include cleaning steps active in all areas of your maid service.
Today's Ask a House Cleaner sponsors are Savvy Cleaner (house cleaner training.) My Cleaning Connection (a resource hub for all things cleaning.) Savvy Perks (Employee benefits for house cleaning business owners.) And HouseCleaning360 (List your cleaning service, find more customers.)
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/rotating-teams/
*** MORE VIDEOS LIKE THIS *** Employee Birthday - How Should We Celebrate? - https://youtu.be/Vj19tCj8SqE Customer's Trash - Can I Keep it? - https://youtu.be/ArycI1Om57k Cleaning Tests from a Rental Property Manager - https://youtu.be/YQYdtjmhTxw Driving Rules for House Cleaners and Maids - https://youtu.be/ElxlAhM3H8o Burnout - Best Tips for House Cleaners to Recover and Reboot - https://youtu.be/SV4PdnITG-Y Killing Time – House Cleaning Employees Waste Time (Pt 1) - https://youtu.be/-t8Qx2QRRag
*** RESOURCES FROM THIS EPISODE *** It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Em - https://amzn.to/2J8j6T4 The First-Time Manager - https://amzn.to/2LoNyHb Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People - https://amzn.to/2LnpzIe The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever - https://amzn.to/2J4V6Au Start with Why: How Great Leaders Inspire Everyone to Take Action - https://amzn.to/2GKTk27 We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com
Over-delivering on your house cleaning is a touchy subject. There are pros and cons to over-delivering on the cleaning services promised.
Angela Brown, The House Cleaning Guru gives us a look at the risks vs. rewards of over-delivering. Even if you're speed cleaning, the message you send your clients is "I don't respect your tight budget, so I'll just pay it forward.
If the client can't afford your maid service, you enable them when you give more house cleaning than paid for.
Today's Ask a House Cleaner sponsors are Savvy Cleaner (Training for house cleaners and maids.) My Cleaning Connection (A resource hub for all things cleaning.) HouseCleaning360 (List your cleaning business and find some clients.) And Savvy Perks (benefits for small business owners and their employees.)
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/over-delivering/
*** MORE VIDEOS LIKE THIS *** Messy House and Relatives - http://askahousecleaner.com/messy-house/ Will Robots Replace House Cleaners? https://youtu.be/X9O3Zg7Ei-8 8 Cleaning Mistakes You Might Be Making - https://youtu.be/zvMJhpyijr0 Wife Stopped Cleaning and Cooking Why? - https://youtu.be/Tbe8_bOvSXQ Cleaning Gene - House Cleaners Special DNA? - https://youtu.be/kWVTl-moarY
*** RESOURCES FROM THIS EPISODE *** Pleasing People: How not to be an approval junkie - https://amzn.to/2J1GJg4 Not Nice: Stop People Pleasing, Staying Silent, & Feeling Guilty... And Start Speaking Up, Saying No, Asking Boldly, And Unapologetically Being Yourself - https://amzn.to/2KL1hqF The Disease to Please: Curing the People-Pleasing Syndrome - https://amzn.to/2J0GMc2 Who's Pulling Your Strings? How to Break the Cycle of Manipulation and Regain Control of Your Life - https://amzn.to/2kgYObW When It's Never About You: The People-Pleaser's Guide to Reclaiming Your Health, Happiness and Personal Freedom - https://amzn.to/2LmjYCb Where to Draw the Line: How to Set Healthy Boundaries Every Day - https://amzn.to/2IES86k We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com
"That stinks." Do you have cleaning supplies that smell bad? Do your customers hate the horrible smelling cleaning detergents you're using? Are you using vinegar for cleaning? Because that stinks.
Angela Brown, The House Cleaning Guru says "I hate the smell of vinegar, but I use it because it's non-toxic and does a great job to clean my space.
If a customer says "That stinks." Then it does to them. It would be nice if a customer would say "The house smells amazing rather than the house smells awful." But if the odor of cleaning supplies is their concern, it's time for a change.
Today's Ask a House Cleaner sponsors are Savvy Perks (employee benefits for small business owners.) HouseCleaning360 (List your business, find some customers.) Savvy Cleaner Training (for house cleaners and maids.) And My Cleaning Connection (a resource hub for all things cleaning.)
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/that-stinks/
*** MORE VIDEOS LIKE THIS *** Cleaning Gene - House Cleaners Special DNA? - https://youtu.be/kWVTl-moarY Separate Vacuums for Pets - https://youtu.be/-GV1nVnTgw4 What to Do When a Client Dies - https://youtu.be/-U-U2akrsrc How to Clean with Pumice Stones – https://youtu.be/DsgFb2fIqt8 Daycare to House Cleaning Side Hustle? - https://youtu.be/7H1HYzJOG44
*** RESOURCES FROM THIS EPISODE *** The Organically Clean Home: 150 Everyday Organic Cleaning Products You Can Make Yourself-The Natural, Chemical-Free Wayhttps://amzn.to/2LkapTV Cleaning: All-Natural Homemade Cleaning Recipes: A DIY Cleaning Guide to Safe, Environmentally Friendly Money-Saving Recipes: Aromatherapy - https://amzn.to/2LiHQGF The Naturally Clean Home: 150 Super-Easy Herbal Formulas for Green Cleaning - https://amzn.to/2kdcHIb DIY Cleaning Products: Homemade Cleaning Recipes for Sustainable Living - DIY Cleaning Products: Homemade Cleaning Recipes for Sustainable Living - https://amzn.to/2IGgysd We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com
"None ya business" is an answer that can make any house cleaning job interview go sour. "But if I'm trying to grow my cleaning company and in the hiring process and a new hire answers a question with "none ya business" what do you do?"
"None ya business" is a flippant attitude that repels everyone. And you don't want that employee mingling with your customers." Says Angela Brown, The House Cleaning Guru, "or representing your company.
Today's Ask a House Cleaner sponsors are HouseCleaning360 (list your business, find a customer.) Savvy Cleaner Training (Training and certification for house cleaners and maids.) My Cleaning Connection (a resource hub for all things cleaning.) And Savvy Perks (an employee discount program to create loyal employees in your company.)
*** COMPLETE SHOW NOTES FOR THIS EPISODE ***
https://askahousecleaner.com/none-ya-business
*** MORE VIDEOS LIKE THIS ***
Poached! Hired by Another Cleaning Company - https://youtu.be/oI7XJvWrmH4
High Maintenance Employee is Wrecking My Business - https://youtu.be/PccdPuVKhqA
Clear Bag Policy for House Cleaners and Maids - https://youtu.be/UL0F3kVNUD0
Drug Test for House Cleaners and Maids - https://youtu.be/_5xwzfPSgtY
Excuses - House Cleaner Calls Out with Too Many Excuses - https://youtu.be/UcomE6nkGE0
Employee to Employer - Maid Starts Her Own Cleaning Company - https://youtu.be/RC6nl93Qx28
*** RESOURCES FROM THIS EPISODE ***
Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude - https://amzn.to/2s24oCS
96 Great Interview Questions to Ask Before You Hire - https://amzn.to/2LeMV2R
75 Ways for Managers to Hire, Develop, and Keep Great Employees - https://amzn.to/2rVyl8p
101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges - https://amzn.to/2LgfNaX
2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results - https://amzn.to/2wXfu1u
2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results - https://amzn.to/2IUPyrW
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW ***
ITUNES - http://apple.co/2xhxnoj
STITCHER - http://bit.ly/2fcm5JM
SOUNDCLOUD - http://bit.ly/2xpRgLH
GOOGLE PLAY - http://bit.ly/2fdkQd7
YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? ***
Email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT ***
(DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY ***
http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** HOUSECLEANING360 PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/HouseCleaning360/
*** SAVVY PERKS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/SavvyPerks/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA ***
https://Facebook.com/SavvyCleaner
https://Twitter.com/SavvyCleaner
https://Instagram.com/SavvyCleaner
https://Pinterest.com/SavvyCleaner
https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners –
https://savvyperks.com
"Do I clean or paint first on this move out clean? I'm trying to clean my space in the most efficient way and I need cleaning advice. The painters want the maid service to vacuum. But should they clean or paint first? There will be more cleaning on this end of tenant clean after the painter's finish."
We Ask a House Cleaner whether to clean or paint first and move out cleaning tips. Angela Brown, The House Cleaning Guru on today's cleaning channel gives cleaning tips and bidding tips.
Today's sponsors are Savvy Cleaner (Training and certification for house cleaners and maids.) HouseCleaning360 (list your business and find homeowners to hire you.) My Cleaning Connection (A resource hub for cool cleaning stuff.) And Savvy Perks (Everyday useful benefits for small business owners and their employees.)
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/clean-or-paint-first/
*** MORE VIDEOS LIKE THIS *** How to Defrost a Freezer - https://youtu.be/YGYfZegc_xA How to Clean Countertops - https://youtu.be/upEjnCtXc3A How to Clean Hardwood Floors - https://youtu.be/0KAIVQkVwPE How to Get Rid of Bed Bugs - https://youtu.be/hQfHcGD9WB8 How to Clean a Shower Floor - https://youtu.be/qrjL17pU3bQ
*** RESOURCES FROM THIS EPISODE *** Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond - https://amzn.to/2Kyty3y Never Split the Difference: Negotiating as If Your Life Depended on It - https://amzn.to/2IooTVk Start with NO... The Negotiating Tools that the Pros Don't Want You to Know - Start with NO... The Negotiating Tools that the Pros Don't Want You to Know - https://amzn.to/2wOmFZI Getting More: How to Be a More Persuasive Person in Work and In Life - https://amzn.to/2IrGMlW Getting to Yes: Negotiating Agreement Without Giving In - https://amzn.to/2IszdY2 We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com
"How long does it take to clean a house? How long for deep cleaning? How long for speed cleaning, spring cleaning or maintenance cleaning?"
"LOL. How long does it take to clean a house? If I had a dollar for every time I get asked these two questions: How much does it cost to clean a house? And How long does it take to clean a house? I'd be rich." says Angela Brown, The House Cleaning Guru.
There are lots of job variables we cover today on Ask a House Cleaner. Sponsors for this episode are Savvy Cleaner (Training & certification for house cleaners and maids.) HouseCleaning360 (a listing site partnering house cleaners with homeowners.) Savvy Perks (benefits for small business owners like house cleaners.) And My Cleaning Connection (a resource hub for all things cleaning.)
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/how-long-does-it-take
*** MORE VIDEOS LIKE THIS *** You Charge Too Much for House Cleaning - https://youtu.be/VdtiH3-5Tas Price Increase - https://youtu.be/9Hrh82EiK6M Price Shopping for House Cleaning Service – https://youtu.be/E12tOy2eBbo Tips for House Cleaners and Maids - https://youtu.be/9VoItCdid9k Introductory Discounts for House Cleaning – Yes or No? https://youtu.be/Tp7d6sJexvA Extra Charge for Extra People? - https://youtu.be/gbopIiCBhxE How to Price Your Service for House Cleaning? - https://youtu.be/OpLlCvpANoo
*** RESOURCES FROM THIS EPISODE *** Service Autopilot – https://www.serviceautopilot.com/cleaning-business-scheduling-software ZenMaid Scheduling Software – www.Zenmaid.com Markate – Customer Management Software – https://www.markate.com Launch27 - https://www.launch27.com/#_l_2y Jobber – https://getjobber.com How to Price Your Cleaning Services - http://amzn.to/2FSGQd2 Cleaning Business: 7 Steps to earning $50,000+ a Year from a Residential Cleaning Business - http://amzn.to/2GP4V1Z We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com
"Can a customer suspend house cleaning service for no reason? I'm trying to grow my cleaning company. But I've gotten a few calls "I want to suspend house cleaning service until further notice."
What does it mean when a customer says I want to suspend house cleaning service? Can they break a cleaning contract like that?" Angela Brown, The House Cleaning Guru says anybody can cancel service at any time. And people cancel house cleaning for different reasons. But if you have lots of clients who terminate service it might be you.
Today's Ask a House Cleaner sponsors are Savvy Cleaner (maid service training.) HouseCleaning360 (a way to boost your cleaning service in the search engines. (My Cleaning Connection (A resource hub for more cleaning stuff.) And Savvy Perks (An employee discount network where you can save money as an independent business owner.
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaningservice.com/suspend-house-cleaning-service
*** MORE VIDEOS LIKE THIS *** Should I Charge a Late Fee for Slow Pays? (Cleaning Service) - https://youtu.be/9axFBWMXln0 What Are Cleaning Retainers? - https://youtu.be/KRXhpPcWfKI Who Collects the Money? - https://youtu.be/Y_MUgaGtfbk
*** RESOURCES FROM THIS EPISODE *** Cleaning Up in a Dirty Business: Make Money Fast by Starting a Janitorial Company - https://amzn.to/2IrjTeA You Can Make It, But Can You Keep It? - https://amzn.to/2wGM5s8 The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand Out from The Crowd- https://amzn.to/2IH44n7 Small Business Survival Guide: Starting, Protecting, And Securing Your Business for Long-Term Success - https://amzn.to/2wSIwzx Small Business Survival Guide - https://amzn.to/2IqQxwC We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com
"Should you put your face on printed ads as part of a creative advertising campaign? I'm trying to grow my cleaning company and we've done cleaning videos and wonder if you should put your face on printed ads?"
Angela Brown, The House Cleaning Guru says your face on printed ads is different from social media. We Ask a House Cleaner about creative advertising and other ways to market your cleaning business.
Today's sponsors are Savvy Cleaner Training (for house cleaners and maids.) Savvy Perks (employee benefits for small businesses.) My Cleaning Connection (a resource hub for cool cleaning stuff.) And HouseCleaning360 (a hub connecting home service providers with homeowners.
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/your-face-on-printed-ads
*** MORE VIDEOS LIKE THIS *** Protect Your Brand - https://youtu.be/dGfQNWKhjok Education - Do I Need a Degree to Run a Cleaning Business? - https://youtu.be/0GS-FvJC1Vg Best Books for House Cleaners - https://youtu.be/Jr3Ne3UdkQc Social Media Presence - Do I Need It If I'm Just a Maid? - https://youtu.be/0JV7VNqqIWk Cleaning Lady? I'm a Cleaning Specialist! - https://youtu.be/OqbmaY_p8Nk Reviews - Should I Turn Them Off? - https://youtu.be/ZG_J-SM9114
*** RESOURCES FROM THIS EPISODE *** How to be The Startup Hero: A Guide and Textbook for Entrepreneurs and Aspiring Entrepreneurs - https://amzn.to/2KjYd4v Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs - https://amzn.to/2KovStP The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand Out from The Crowd - https://amzn.to/2rOlrIv How to Market Your Foreclosure Cleanup Business on a Shoestring Budget - https://amzn.to/2rGd4ze The Ultimate Guide to Marketing Your Cleaning Business: 27 Proven Methods to Dominate Your Local Market and Be the Top Cleaning Business in Your Town - https://amzn.to/2jXit0M We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com
Do you need a car for house cleaning? Yes, you do and today on Ask a House Cleaner we look at reliable transportation solutions.
Do you need a car if you're not the one driving from job to job and can you take a lyft or an Uber? Maybe the metro or even grab a bus pass? Or do you need a car if a house cleaner is willing to give you a free ride to work each morning?
Angela Brown, The House Cleaning Guru says you can bum a ride if you need a lift - but friends and family are not reliable transportation. They have lives of their own, and even with the best of intentions, they put the maid service in jeopardy if you don't show up.
Today's sponsors are Savvy Cleaner (House cleaner training.) My Cleaning Connection (a resource hub of cleaning videos and more.) Savvy Perks (employee discount program for small businesses.) And HouseCleaning360 (A referral hub connecting house cleaners with homeowners.
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/do-you-need-a-car/
*** MORE VIDEOS LIKE THIS *** No Money - How to Start a Cleaning Business When You're Broke - https://youtu.be/3MjZ0DyzvIs Time - My Hours Are My Own, Right? - https://youtu.be/maxtjyUVcmw Percentage of Clean vs. Messy Houses - https://youtu.be/HYRiab7ldu4 Should I Hire Family for My House Cleaning Business? - https://youtu.be/PRCkm4v8uP8 Family? Your Cleaning Clients Are Not Your Family! - https://youtu.be/mMav5DNtYes Travel - House Cleaners and Maids How Far Should You Go for a Job? - https://youtu.be/xxasgWOwbOY
*** RESOURCES FROM THIS EPISODE *** The Gifted Boss: How to Find, Create and Keep Great Employees - https://amzn.to/2IkwEr0 Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life - https://amzn.to/2rDsEvp Recruit Rockstars: The 10 Step Playbook to Find the Winners and Ignite Your Business - https://amzn.to/2KfDkqU 52 Secrets to Being a CORE Employee (Capable. Organized. Reliable. - https://amzn.to/2rGrFKj We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners – https://savvyperks.com
"Who collects the money for house cleaning? Should my employees accept payment? And what if the maid or house cleaner sees how much the client is paying for house cleaning? I'm trying to grow my cleaning company but losing employees because they think they're doing all the work. And they should be making all the money."
Who collects the money is a great question and Angela Brown, The House Cleaning Guru tackles it today. As a cleaning business owner, you have to collect money for house cleaning service but who collects the money is up to you.
You can accept payments online and your clients can pay by credit card. And if you accept credit card payments your employees will never see the money. Bill collecting is part of every job transaction and should be seamless.
Today's Ask a House Cleaner sponsors are Savvy Cleaner (maid service training.) Savvy Perks (employee benefits you can offer your house cleaners.) My Cleaning Connection (a resource hub for cleaning supplies.) And HouseCleaning360 (a business network connecting homeowners with house cleaners and maids.
*** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/who-collects-the-money
*** MORE VIDEOS LIKE THIS *** Should I Charge a Late Fee for Slow Pays? (Cleaning Service) - https://youtu.be/9axFBWMXln0 What Are Cleaning Retainers? - https://youtu.be/KRXhpPcWfKI Price by The Hour or Job for House Cleaning? (2017) - https://youtu.be/gcYM-mQvlXw Bidding Residential Cleaning Jobs - Secrets and Tips 2017) - https://youtu.be/4N8tYG-2p1U You Charge Too Much for House Cleaning - https://youtu.be/VdtiH3-5Tas Price Increase - https://youtu.be/9Hrh82EiK6M Price Shopping for House Cleaning Service – https://youtu.be/E12tOy2eBbo
*** RESOURCES FROM THIS EPISODE *** Small Business for Dummies - https://amzn.to/2G1rFtD Small Business Hacks: 100 Shortcuts to Success - https://amzn.to/2I7tw1B Principles: Life and Work - https://amzn.to/2jKbXdv Become the Squeaky wheel, a credit & collections guide - https://amzn.to/2I9f8WE We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee benefits program for small business owners – https://SavvyPerks.com
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