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Jason Mervyn, a lead IT specialist for the US Mint at West Point, said the agency is figuring out how back end operational technology systems can continue to run without legacy telecommunications technology.
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Eric Hysen, the DHS chief information officer, and Dana Chisnell, the director of CX, are expanding their priorities areas to include more customer and employee experience goals as outlined in a new IT strategic plan.
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Federal News Network Executive Editor Jason Miller talks to federal chief information officers about the latest technology trends and issues facing their agencies.

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