In this episode we're discussing stakeholders as it pertains to a manufacturing setting; where the employees, customers, and in some cases the community are the stakeholders. John Cray, a Certified Reliability Leader (CRL) with over 35 years of experience working in various processing industries, details how to effectively engage with your stakeholders to get the buy-in your project needs.
Discussion highlights include:
- Identifying your project's stakeholders
- Understanding consequences of not engaging your stakeholders
- Explaining how to effectively engage
- Assessing the needs of your stakeholders
- Addressing stakeholders using the Prosci Change Management methodology
- ISO 55000 Standard to stakeholder management
Additional Resources:
- 3 Ways to Measure Success of a Continuous Improvement Initiative (article)
- Best Practices for Using Value Stream Mapping as a Continuous Improvement Tool
- Stakeholder Management (brochure)
- John Cray on LinkedIn