In this episode of At Your Service, Shawn Tabor and Scott LeFante discuss Universal Resource Scheduling with Dynamics 365 Field Service.

Prerequisites for use

How to enable resource scheduling for an entity

Great ways to surface resourcing within the schedule board

In this episode of "At Your Service (sponsored by KingswaySoft), Shawn Tabor, Scott LeFante, and Ivan Kurtev talk about the mobile options available for Dynamics 365 Field Service. Recent hurricanes like Irma and Harvey have underscored how having mobile access for field service is, even when not connected.

This episode (sponsored by KingswaySoft) finds our service experts Shawn and Ivan on a road trip to experience the challenges that field service technicians face on a daily basis, and how Dynamics 365 Field Service can address these challenges:

Scheduling

Routing

Dispatching

Being prepared for jobs

Getting the information needed to do the job

Hit the road with us and learn about field service!