What if the real money isn't in the cash your ATM dispenses,but in the toys the kid next to it wins? In this episode of ATM TALKS, we sit down with Andy Denton, owner & CEO of Candy Machines, the nation's top distributor of amusement machines. We pull back the curtain on a parallel, high-margin vending world that operates right alongside your ATM route.

Discover:

• The surprising unit economics of a single rubber duck($0.30 cost, $x return).

• The "smart" dashboard technology (coming soon)that tracks inventory & sales like a fintech platform—no card reader required.

• A critical, often overlooked legal requirement: why youneed a gaming license PER MACHINE.

• Who the ideal operator is for this business and realisticmonthly return expectations.

• Andy's raw advice for starting from zero, whether you're a15-year ATM veteran or a 20-year-old looking for a non-traditional path.

This isn't just about diversifying your income; it's about seeing the physical location you've already secured in a completely new, profitable light. If you manage ATMs, you already have the hardest part of this business figured out.

Connect with Our Guest:

Andy Denton - Candy Machines

Website URL: https://www.candymachines.com/

Linkedin: https://www.linkedin.com/in/andydenton

Chapters:

00:00 - The Secret Partnership for ATM Operators

01:24 - Dashboard & Tech: Analytics Without a CardReader

06:10 - Cost to Operate & The Rubber Duck Economics

11:22 - Expected Returns & The Right Customer

13:40 - Starting Inventory & The Gaming License Shock

18:44 - Ramp-Up Advice for Total Beginners

22:13 - Success Beyond Profits: The Kid's Smile

24:16 - How to Get Started & Connect

Subscribe to ATM TALKS for weekly deep dives with industryleaders, operators, and innovators who are shaping the future of cash, vending, and decentralized finance.

#ATMBusiness #PassiveIncome #VendingMachines #ClawMachine#SmallBusiness #Entrepreneurship #SideHustle #BusinessDiversification#CashBusiness

Welcome to ATM TALKS, the show where we interview real ATM operators, processors, and industry pros to bring you unfiltered, practical knowledge about running an ATM business.

In this episode, we sit down with Sal Salpietro, the nationally recognized "ATM CEO." With over 8,000 ATMs and 27 years in business, Sal shares the pivotal moment he stopped being just an operator. After 15 years, he shifted focus to helping other ATM companies with operations, which transformed his own business—growing it to where 90% of revenue now comes from supporting over 200 affiliates. He opens up about his journey from building machines in a garage to running a multi-state ISO, the painful lesson from Covid that forced him to think bigger, and the exact framework he uses to help operators maximize cash flow and company value.

This is a masterclass in strategic scaling, perfect for any operator feeling stuck in day-to-day operations and ready to build a valuable, sellable business.

What You’ll Learn in This Episode:

• The Game-Changing Pivot: How deciding to help competitors exploded his company’s growth and personal fulfillment.

• The "Too Big to Fail" Mindset: Why he moved from wanting to stay small to building a company that capitalizes on crises.

• Breaking the Vault Cash Trap: How outsourcing operations frees you to focus on sales and scaling.

• The ATM Rev Model: His holistic framework for evaluating and maximizing the value of your ATM business.

• Contracts Are Non-Negotiable: The critical (and often painful) reasons why a solid contract protects your assets.

• Spotting a Superstar Location: The real factors beyond foot traffic that make an ATM successful.

• Planning Your Exit from Day One: How to reverse-engineer your financial goals to build with intention.

• The Future of ATMs: Why the industry isn't dying, and how to position yourself for the next wave of technology.

• Building a Legacy Business: How he's instilling entrepreneurial values in the next generation.

If you’re searching for:
✔ How to Scale an ATM Business
✔ Outsourcing Operations & Vault Cash
✔ Maximizing Company Value for an Exit
✔ Effective Merchant Contracts
✔ Industry Advocacy & Future Trends
— this episode is packed with two decades of hard-won wisdom.

Timestamps:
00:00 - Introduction
00:52 - Meet Sal Salpietro, The ATM CEO
02:53 - The Pivot: From Operator to Industry Advocate
05:18 - Humble Beginnings: Building ATMs in a Garage
07:24 - The "Holy Grail" of Passive Income
11:58 - The Covid Wake-Up Call & Thinking Bigger
13:40 - The Power of Partnerships & Bank Funding
14:10 - Stop Loading Machines Yourself: The Case for Outsourcing
18:37 - Contracts: Why They Are a Non-Negotiable
20:04 - The Bartender Story: Aligning with Your Merchant
22:41 - Evaluating & Relocating Your Portfolio
24:22 - Becoming an ISO to Control Customer Experience
31:06 - The ATM Rev Model: Maximizing Your Business Value
33:01 - How to Scale: Know Your Exit & Reverse Engineer Your Plan
38:57 - Debunking the "Cash is Dead" Myth
42:13 - The Biggest Challenge: Mindset & the Next Generation
45:23 - Sal's Personal "Why": Helping Others Succeed
48:17 - How to Connect with Sal & ATM Up

Connect With Sal Salpietro:
Website: atm-up.com
LinkedIn: Sal Salpietro
Instagram: @theatmceo (Check for daily industry tips and updates)

🔔 Follow to ATM TALKS and hit the notification bell so you never miss an episode with the leaders and innovators shaping the future of cash access.

Welcome to ATM TALKS, the show where we interview real ATM operators, processors, and industry pros to bring you unfiltered, practical knowledge about running an ATM business.In this episode, we sit down with Nick, founder of ATM Geeks. After selling his ATM ISO of 12 years, Nick transformed the retained service division into a nationwide field service powerhouse covering the entire US and Canada. He shares the story of starting over, the critical gaps in the service market they fill, and their unique model for reliable, expert technical support.This is a must-listen for any operator or deployer who relies on field service, highlighting the operational excellence needed to keep your network running and compliant.What You’ll Learn in This Episode:The Birth of a Service Empire: How a retained service division post-acquisition became the foundation for ATM Geeks.Filling the Service Gap: The common failures of big service companies—unresponsiveness, no-shows, and untrained techs—that created their market opportunity.Beyond ATMs: How the company expanded its expertise to smart safes, kiosks, FI installs, and ER machines.The Core Promise: Their commitment to showing up on time, using properly trained technicians, and providing immediate documentation.Lock Drill Expertise: An insider look at how their technicians avoid unnecessary damage, successfully opening locks without drilling in half their service calls.Cash Logistics & Shared Liability: How partnerships with armored companies provide integrated cash loading and reduce costs for clients.The Compliance Check: Why they audit every installation for ADA and other compliance issues, saving clients from potential violations.A Transparent Model: How they use clear, per-zone pricing and a public coverage map to simplify service requests.The 5-Year Vision: Goals for expanding technician coverage in remote areas and deepening armored carrier relationships.Pitfalls for New Deployers: Common mistakes like poor site diligence and the real traffic numbers needed for a successful location.If you’re searching for:✔ Reliable ATM Field Service✔ Scaling a Service Business✔ ATM Compliance & ADA Rules✔ Cash Loading & Armored Partnerships✔ Technician Training & Best Practices— this episode is a deep dive into the backbone of the ATM industry.Timestamps:00:00 - Introduction & Episode Theme00:42 - Meet Nick, Founder of ATM Geeks02:28 - The Origin Story: From United ATM to ATM Geeks03:00 - Identifying the Gap in the Market06:25 - Core Services: Installs, De-installs, Programming, and Drilling12:38 - The Critical Role of ADA & Compliance Checks15:00 - Client Feedback & The Formula for Happy Customers20:25 - Future Goals: Remote Coverage & Armored Relationships21:18 - Shared Liability Model with Armored Carriers24:16 - Common Technician Mistakes & The Voltmeter Lesson25:31 - Expert Insight: Avoiding Unnecessary Lock Drills28:25 - Advice for New Deployers: Location Due Diligence30:06 - Crazy Field Stories: Mice in Dispensers31:14 - How to Contact ATM GeeksConnect With ATM Geeks:Email: [email protected]: https://www.atmgeeks.com/ (Check their coverage map and transparent pricing)Phone number: +1 844 286 4335🔔 Subscribe to ATM TALKS and hit the notification bell so you never miss an episode with the leaders and innovators shaping the future of cash access.

Welcome to ATM TALKS — the show where we interview real ATM operators, processors, and industry pros to bring you unfiltered, practical knowledge about running an ATM business.

In this episode, we sit down with Yonas Markos of Gold Star Financial. Based in Maryland with over 18 years in the industry, Yonas has scaled his operation from a single, foundational gas station deal to managing several hundred ATMs across more than 20 states.

This is essential listening for any operator looking to understand the long-game strategy, partnership building, and operational discipline required to turn hustle into a sustainable, multi-state portfolio.

What You’ll Learn in This Episode:

The Power of a Single Deal: How Yonas's first successful gas station pitch became the cornerstone for exponential growth and referrals.

Scaling a Multi-State Empire: The operational model and partnership strategies for managing a fleet of several hundred ATMs across 20+ states.

The Long-Term Playbook: Insights on securing and maintaining merchant contracts that last 15 years or more.

The Critical "Hustle Phase": Yonas's candid story of starting "by accident" and the grind required to land that crucial second location.

Referrals as a Growth Engine: Discover the number-one lead generation strategy that has fueled his business for over 16 years.

Choosing a Profitable Location: What to look for in a site and how to approach business owners for mutually beneficial partnerships.

Beyond the ATM Surcharge: An exploration of other services and revenue streams that can be added to an ATM network.

Common Misconceptions: Yonas addresses the biggest myths about ATM profitability and passive income for new operators.

Advice for New Operators: His direct, experience-based guidance for anyone looking to get started in the ATM business today.

If you’re searching for:

✔ How to Start an ATM Business

✔ Scaling an ATM Route

✔ ATM Business Partnerships

✔ Long-Term ATM Contracts

✔ Passive Income from ATMs

This episode delivers a masterclass in building a lasting ATM business from the ground up.

Timestamps:

• 00:00 - Video Start / Intro Graphic

• 00:18 - Introduction to the Episode & Guest

• 01:35 - Meet Yonas Markos: 18 Years in the ATM Industry

• 02:22 - The Accidental Start: How the Business Began

• 04:16 - The First Hustle & Landing Location #2

• 06:05 - The Gas Station Deal That Changed Everything

• 08:32 - The #1 Growth Engine: Power of Referrals

• 10:03 - Choosing a Profitable ATM Placement

• 11:56 - Managing a Multi-State Operation (20+ States)

• 14:50 - Beyond Surcharge: Alternative Revenue Streams

• 16:59 - Debunking ATM Profitability Myths

• 18:10 - Direct Advice for New ATM Operators

• 20:30 - The Biggest Scaling Challenge: Banking & Cash

• 25:45 - Yonas on Success, Legacy & Making a Difference

• 31:26 - How to Connect with Yonas Markos & Outro

Connect With Yonas Markos & Gold Star Financial:

LinkedIn: https://www.linkedin.com/in/yonas-marcos

Website: https://www.gowithstar.com/

🔔 Follow to ATM TALKS and hit the notification bell so you never miss an episode with the leaders and innovators shaping the future of cash access.

Welcome to ATM TALKS. The show where we break down the real strategies, numbers, and mindsets behind building a profitable ATM business from the ground up.In this episode, Franco from Max Cash ATM dives deep into the critical practice of annual goal-setting. Moving beyond simple "get more machines" ambitions, Franco shares his exact framework for setting measurable, impactful goals that drive top-line revenue and bottom-line profit. He walks through how understanding your numbers—from inventory turnover to operational costs—not only guides your growth but also prepares you to confidently partner with investors.This is a masterclass in operational planning, straight from an operator who has used these same goals to scale his route and build a sustainable, thriving business.What You’ll Learn in This Episode:The 3-Pillar Goal Framework: The simple, repeatable three-goal system Franco uses each year to measure true business health beyond just machine count.Investor-Ready Math: How to calculate your machine's "turn and burn" rate to structure win-win investor deals (and the exact example of offering 10% returns).Beyond Revenue Goals: Why goals for customer satisfaction, operational streamlining, and team building are just as critical for long-term success.The Compliance & Branding Edge: Practical goals for machine wraps, ADA compliance, and sticker placement that protect your business and enhance visibility.First Step for Beginners: Franco’s non-negotiable first goal for anyone starting their ATM journey.The Scaling Mindset: How to audit your current actions to ensure your tomorrow matches your ambitions, and when to seek a coach or mentor.If you’re searching for:✔ How to Set ATM Business Goals✔ ATM Investor Returns Calculator✔ Scaling an ATM Route Strategically✔ ATM Operational Efficiency✔ 2026 Planning for Entrepreneurs✔ ATM Compliance & Best PracticesThis episode is your blueprint for intentional growth in the new year.Timestamps:00:00 - Intro: The Investor Question & Simple ROI Math00:26 - Welcome to ATM TALKS with Franco from Max Cash ATM00:32 - The Power of Annual Goal Setting01:08 - Franco's 3 Core Business Goals That Drive Growth02:54 - Why Your Goals Must Adapt Throughout the Year03:03 - What’s YOUR 2026 Goal? (Start, Scale, Buy a Route, or Exit?)03:40 - Controlling Controllable Costs: Cash, Insurance, Taxes & Commissions04:36 - The Critical Goal: Merchant Communication & Satisfaction05:51 - Streamlining Operations: Installations, Loading, & Automated Reporting06:48 - Building Your Core Team: Cash Loaders as Partners & Referral Sources07:33 - Maintaining Financial Clarity: Understanding Cash Flow & Inventory Turnover08:45 - Enhancing Brand Presence: Machine Wraps, Toppers & Customer "Habit" Creation09:52 - Ensuring Compliance: Keypad Upgrades, Stickers, and ADA11:57 - The Ultimate Metric: Calculating Turnover to Attract Investors13:20 - Goal Recap: Your 2026 Action Plan13:34 - The FIRST Goal for a New Operator14:04 - Mindset Shift: Your Actions Today Define Your Results Tomorrow15:01 - How to Get Help & Closing ThoughtsConnect With Franco & Max Cash ATM:📧 Email: [email protected]📞 Phone: 303-587-7459🔔 Subscribe to ATM TALKS and hit the notification bell so you never miss an episode with the operators and innovators building the future of financial access.

Welcome to ATM TALKS — the show where we interview real ATM operators, processors, and industry pros to bring you unfiltered, practical knowledge about running an ATM business.

In this episode, we sit down with Franco from Max Cash ATM. What started 15 years ago as a simple gamble—a first phone call that led to his first machine—has grown into a nationwide network of over 700 ATMs. Franco walks us through his raw, boots-on-the-ground story, from making lunchtime cash runs while working a 9-to-5 to building a scalable model that works across multiple states.

This is not a theory—this is a real operator sharing the exact systems, mistakes, and mindsets that built a sustainable ATM business from the ground up.

What You’ll Learn in This Episode:

The First Gamble: How Franco transitioned from real estate to ATMs and why he decided to buy his own machines instead of a route.

The Scaling Model: How using third-party cash loaders allowed him to grow beyond time and capital constraints.

Location Strategy: The exact two qualifiers Franco looks for in a high-performing ATM placement.

Defining Real Success: Why his most “successful” location isn’t his highest earner, but the one that’s been with him for 15 years.

Revenue Beyond Withdrawals: A breakdown of the multiple ways (bitcoin, advertising, foreign cards) an ATM generates income.

Advice for New Operators: Franco’s non-negotiable first step that he repeats to every beginner.

The Human Mission: How serving the “underserved” and providing critical cash access defines the real value of the business.

The Family Legacy: Why, beyond profits, the business is about building something meaningful for the next generation.

If you’re searching for:

✔ How to Start an ATM Business

✔ ATM Cash Loading Model

✔ ATM Location Strategy

✔ Scaling an ATM Route

✔ ATM Passive Income

✔ ATM Industry Story

This episode is a masterclass in practical growth from an operator who’s lived it.

Timestamps:

00:00 - Introduction: "Why I'm Doing This"

01:03 - The Numbers: 715 Machines & 15 Years in Business

02:01 - The Origin Story: From Dallas to Denver & The First Gamble

04:17 - What Drew Him to the ATM Industry

04:39 - Current Operations: The Cash Loader Model Explained

05:34 - Placement Strategy: The 2 Qualifiers for a Great Location

06:38 - Defining a "Successful" Placement

07:03 - How ATM Operators Generate Income

07:44 - The Partnership Philosophy with Business Owners

08:40 - Common Misconceptions About Cash & Profitability

10:48 - Critical First Step for New Operators

13:56 - Maintenance, Support & Handling Downtime

15:09 - Future Trends: ATMs as Multi-Service Tellers

15:43 - Navigating Cash-Intensive Environments

16:47 - Biggest Challenges in Scaling the Business

18:33 - Managing Operations Across Multiple States

19:21 - Tools & Relationships for Efficient Growth

20:29 - One Final Piece of Advice for New Operators

22:01 - Success Beyond Profits: The Family Legacy

Connect With Franco & Max Cash ATM:

📧 Email: [email protected]

📞 Phone: 303-587-7459

🔔 Follow TALKS and hit the notification bell so you never miss an episode with the leaders and innovators shaping the future of cash access.

Welcome to ATM TALKS — the show where we interview real ATM operators, processors, and industry pros to bring you unfiltered, practical knowledge about running an ATM business.

In this episode, we sit down with Bruce Renard, the Executive Director of the National ATM Council (NAC). With over 15 years of experience leading the industry's premier advocacy group, Bruce provides an essential insider's perspective on the forces shaping the future of every ATM business.

For any independent operator, understanding the work of the NAC is not optional—it's critical for protecting your bottom line and navigating the complex regulatory landscape.

What You’ll Learn in This Episode:

The Role of the NAC: What the National ATM Council does and what every independent operator should expect from their advocacy.

The State of Interchange: An update on the ongoing legal battles and what a potential resolution could mean for future interchange rates.

Top Regulatory Challenges: The most significant regulatory hurdles facing independent ATM operators today.

The Banking Hurdle: The critical challenge of finding a supportive financial institution and how NAC is working to create solutions.

The Cash Narrative: Is cash truly disappearing, or is this a narrative that's been overblown? Bruce provides the data-driven perspective.

Bruce's Journey: What inspired him to dedicate his career to advocating for the ATM industry.

A Look Ahead: What to expect from the NAC and the industry in the coming year, including what's next for their acclaimed conferences.

If you’re searching for:

✔ ATM Industry Regulations

✔ National ATM Council NAC

✔ ATM Interchange News

✔ ATM Banking Solutions

✔ Future of Cash

✔ ATM Business Advocacy

This episode delivers the crucial insights you need from the industry's leading voice.

Timestamps:

00:00 - Introduction

00:48 - Who is Bruce Renard? An Introduction to the NAC

06:22 - Summary of Key Legal & Regulatory Battles

11:48 - The Future of Interchange Rates

18:57 - The Most Challenging Aspects of Industry Advocacy

23:52 - Significant Regulatory Challenges for Operators

33:49 - The Banking Crisis for New ATM Businesses

37:11 - Is Cash Disappearing? Debunking the Narrative

45:26 - Bruce's Inspiration for Joining the ATM Industry

49:12 - The Value of NAC Conferences & Events

50:58 - How to Connect with Bruce Renard and the NAC

Connect With Bruce Renard & the National ATM Council (NAC):

Ph Number: 9047103522

📧 Email: [email protected]

🔔 Follow to ATM TALKS and hit the notification bell so you never miss an episode with the leaders and innovators shaping the future of cash access.

Welcome to ATM TALKS — the show where we interview real ATM operators, processors, and industry pros to bring you unfiltered, practical knowledge about running an ATM business.

In this episode, we are joined by Lonnie Talbert, CEO of the ATM Industry Association (ATMIA). With a 35-year career in banking and financial services, Lonnie now leads the largest global association representing the entire ATM ecosystem, from independent deployers to hardware manufacturers.

This is a must-listen for any operator who wants to understand the powerful advocacy, security resources, and future-forward technology that ATMIA provides to protect and grow your business.

What You’ll Learn in This Episode:

The Role of ATMIA: What the world's largest ATM association does for its members and the entire industry.

Key Legislative Battles: An inside look at the push for the Payment Choice Act and the Safe Access to Cash Act, which would make ATM crimes a federal offense.

Debunking the "Cashless" Myth: Why the narrative of a cashless society is overblown and the critical importance of payment choice.

The Future of ATM Technology: How contactless, NFC, and mobile pre-staging are transforming machines into multi-functional kiosks

.Combating ATM Crime: Practical security measures every operator must take and how to leverage ATMIA's global fraud database.

The Power of AI: How artificial intelligence is being used for cash forecasting, route optimization, and placement strategies today.

Financial Inclusion: The essential role ATMs play in communities where banks are closing (bank deserts).

Alternative Revenue Streams: Exploring new opportunities like crypto, digital topper advertising, and more.

The Value of Membership: How joining ATMIA provides networking, education, and a collective voice on critical issues.

If you’re searching for:

✔ ATM Industry Association ATMIA

✔ Payment Choice Act

✔ Future of Cash

✔ ATM Security Solutions

✔ ATM Business Advocacy

✔ Starting an ATM Business

This episode delivers a masterclass from the industry's top advocate.

Timestamps:

00:00 - Introduction

01:17 - Lonnie Talbert's Background: From Banking to ATMIA

02:04 - What is the ATM Industry Association (ATMIA)?

04:00 - The Core Mission: Advocacy, Education & Networking for Operators

06:21 - Key Legislation: Safe Access to Cash & Payment Choice Act

08:36 - The Future of ATM Technology (Next-Gen, Contactless, Mobile)

10:07 - Is Cash Going Away? Debunking the "Cashless Society" Narrative

14:22 - The Critical Role of ATMs in Financial Inclusion

16:14 - ATM Security: Global Fraud Database & Best Practices

21:35 - How the Industry is Using AI Right Now

24:17 - The Regulatory & Crypto Landscape for Operators

26:05 - Exploring Alternative Revenue Streams

28:36 - What Inspired Lonnie to Lead ATMIA

31:10 - The Unbeatable Value of ATMIA's Conference & Networking

32:09 - How to Connect with Lonnie Talbert and ATMIA

Connect With Lonnie Talbert & ATMIA:

🌐 Website: atmia.com

📧 Email: [email protected]

💼 LinkedIn: Lonnie Talbert

🔔 Subscribe to ATM TALKS and hit the notification bell so you never miss an episode with the leaders and innovators shaping the future of cash access.

Welcome to ATM TALKS — the show where we interview real ATM operators, processors, and industry pros to bring you unfiltered, practical knowledge about running an ATM business.

In this episode, we sit down with Todd McEwan, the founder and president of New England ATM LLC. With a background at major financial institutions like J.P. Morgan Chase, Todd made the "leap" in 2012 to build his own ATM empire. Today, he owns and operates nearly 500 machines, processes for over 2,000 more, and pays out roughly $30,000 in monthly commissions.

Whether you're a seasoned operator or just starting out, Todd delivers a masterclass in scaling a business, from his humble beginnings as a "reluctant" side-hustler to becoming a leading full-service provider in the Northeast.

What You’ll Learn in This Episode:

Todd's journey from corporate banking to a pivotal, life-changing moment that forced him into the ATM business full-time.

How he grew New England ATM into a powerhouse, operating 500 machines and processing for 2,000+.

The biggest mistakes new deployers make and why patience is the key to building a profitable portfolio.

Strategies for finding underserved geographic markets and the types of locations that perform best (including a surprising take on nail salons and smoke shops).

How to approach merchant partnerships and why he doesn't always require a written contract.

Advanced revenue streams beyond surcharging: Credit Card Surcharge Segmentation, DCC, and the potential of digital topper advertising.

The critical importance of systems, procedures, and workflows for scaling beyond the "solopreneur" stage.

A deep dive into the opportunities and risks of operating in high-risk markets like cannabis dispensaries.

Todd's honest advice for newcomers: "Just do it," find a mentor, and overcome the biggest hurdle—finding a bank.

If you’re searching for:

✔ How to start an ATM business

✔ Scaling an ATM portfolio

✔ Corporate to entrepreneur transition

✔ ATM business management

✔ Veteran ATM operator advice

This episode is packed with the wisdom you need.

Timestamps:

00:00 - Introduction & Todd's Background

01:38 - The "Leap" from Corporate Banking to ATMs

04:14 - The Pivotal Moment That Changed Everything

08:28 - Getting into the Industry "Kicking and Screaming"

11:41 - Describing the Current ATM Operation (Deployment & Processing)

13:44 - Co-Founding the ATM Business Startups Facebook Group

16:12 - Top Performing Location Types & Market Strategy

18:33 - How to Evaluate a New ATM Placement

20:38 - Approaching Merchant Partnerships

24:38 - Generating Income Beyond Surcharges

29:16 - The Future of ATM Toppers & Advertising

30:42 - Advice for Someone Starting an ATM Operation

32:18 - The #1 Hurdle for Newcomers: Banking

34:31 - In-House ATM Maintenance & Refurbishment

36:09 - New Technologies & Trends (Recyclers, Toppers)

37:25 - Operating in High-Risk Markets (Cannabis)

40:59 - The Biggest Challenge in Scaling: Systems & Procedures

43:39 - Using AI and Software in the Business

45:35 - Collaborating with Merchants and Service Providers

48:08 - Defining Success Beyond Profit

49:42 - How to Connect with Todd

Connect With Todd McEwen & New England ATM LLC:

🌐 Website: newenglandatm.net

📘 Facebook Group: ATM Business Startups

📸 Instagram: @newenglandatm

🔔 Follow to ATM TALKS and hit the notification bell so you never miss an episode with the leaders and innovators shaping the future of cash access.

Welcome to the very first episode of ATM TALKS — the show where we interview real ATM operators, processors, and industry pros to bring you unfiltered, practical knowledge about running an ATM business.

To launch our series, we’re joined by Ed Cramer, the founder of Pro Solv Solutions (ATM processing & support) and Cash In The Spot (his own ATM deployment company). Ed brings valuable insights from both sides of the industry — the technical processing side and the real-world operator side.

Whether you're starting your first ATM route or looking to grow, this kickoff episode lays the foundation for new deployers by breaking down the fundamentals you MUST understand to build a profitable ATM business.

What You’ll Learn in Episode 1:

• How Ed started Pro Solv Solutions and built his ATM route Cash In The Spot

• The most common beginner mistakes new ATM deployers make

• How ATM processing really works — and what new operators overlook

• The truth about uptime, terminal setup, surcharge routing, and merchant relationships

• How to scale your ATM portfolio the right way

• Ed’s honest advice for anyone entering the ATM industry in 2025

If you’re searching for:

✔ How to start an ATM business

✔ Beginner ATM business interview

✔ ATM operator strategies

✔ ATM processing explained

✔ ATM entrepreneurship tips

This FIRST episode is your perfect starting point.

Timestamps:

00:00 – Welcome to ATM TALKS (Episode 1!)

01:10 – Ed’s background & getting into the ATM industry

04:50 – Starting Pro Solv Solutions & Cash In The Spot

09:20 – Biggest mistakes first-time deployers make

15:00 – Processing, routing & terminal setup made simple

21:40 – Uptime, merchant support & operational best practices

27:10 – Ed’s advice to brand-new ATM deployers

30:00 – Closing thoughts & what’s coming in future episodes

Connect With Ed Cramer, Pro Solv Solutions & Cash In The Spot:

🌐 Website: prosolvsolutions.com

📸 Instagram (Pro Solv): @prosolvsolutions

📸 Instagram (Cash In The Spot): @cashinthespot

📘 Facebook: facebook.com/prosolvsolutions

📘 Facebook: facebook.com/cashinthespot

💼 LinkedIn: linkedin.com/company/prosolvsolutions