Atomic Conversations

In this episode of Atomic Conversations, Lenin Gali, Chief Business Officer at Atomicwork, speaks to former Global CIO and EVP of TransUnion Abhinav Dhar.

Abhinav Dhar represents a rare breed of technology leader who blends technical expertise with strategic vision. As a former Global CIO and CTO of TransUnion, and a former Chief Digital Officer, he has consistently leveraged technology as a critical business lever. His long career in IT and Digital Technology is distinguished by his skill in building high-performance teams, driving innovation, and creating economic value through investments in technology

Listeners will gain unique insights into how forward-thinking technology leaders are using AI, service management platforms, and new technology to redefine the future of business.

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this episode of Atomic Conversations, Lenin Gali, Chief Business Officer at Atomicwork, speaks to CIO of Ammex Corp and Atomicwork customer, Chad Ghosn.

Chad has a diverse and extensive work experience spanning over two decades. Chad began his career in the United States Air Force, then worked at Dell, Kaiser Permanente, Expedia, and Wayfair. Currently, he holds the position of Global Chief Technology Officer at AMMEX Corporation, where they are responsible for IT security, infrastructure, application development, data center management, and cloud services.

Chad and Lenin spoke about Chad’s professional journey, AI’s role in IT innovation, why Ammex chose Atomicwork for their IT needs, the product’s impact, optimising data for AI efficiency, AI learning and feedback mechanisms, AI’s role in reducing mundane tasks, building trust in AI and data security, and the future of AI in organisational ecosystems.

This is a unique episode in that for the first time ever, we have an Atomicwork customer on the podcast, talking about the product.

You can follow Chad and Lenin here:

Chad Ghosn - https://www.linkedin.com/in/chad-ghosn-6002015/
Lenin Gali - https://www.linkedin.com/in/leningali/

Our website - https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

#AIinIT #GenAI #AI #CIO #IT #ITSM #ESM

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this episode of Atomic Conversations, Sajeesh Sahadevan, head of community and thought leadership at Atomicwork, talks to ITSM veteran Doug Tedder.

Doug Tedder is the principal of Tedder Consulting, a service management and IT governance consultancy. Doug is a respected industry leader and an expert in navigating interactions across levels, from senior executives to frontline practitioners. He was listed among HDI’s “Top 25 Thought Leaders in Technical and Service Management” for 2018, 2020, and 2023. 

Doug and Sajeesh spoke about how IT organisations need to approach ESM and how AI can help organisations leapfrog into enabling service management across the business. They discussed common misconceptions around ESM and boiled it down to first principles. They also covered how AI was going to be a game-changer for ESM implementation.

You can follow Sajeesh and Doug here:

• Sajeesh Sahadevan - https://www.linkedin.com/in/sajeeshsahadevan/
• Doug Tedder - https://www.linkedin.com/in/dougtedder/

Our website - https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

#AIinIT #GenAI #AI #CIO #IT #ITSM #ESM

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this special episode of Atomic Conversations, Vijay Rayapati, CEO of Atomicwork, is speaking to Sangeeta Bavi, Executive Director of the Digital Natives program at Microsoft.

Sangeeta is a Microsoft veteran, having been with the organisation for a decade now. She understands minutely how Microsoft is building for startups and their needs, and as head of the startup program is a key strategist in helping startups succeed within the Microsoft ecosystem.

In this conversation, Vijay and Sangeeta discussed how

• AI is transforming businesses by contributing to the top line, creating a level playing field for different business functions, and improving user productivity
• Business leaders can build an AI-first company, and not just an AI-first product
• AI is evolving and how businesses can prioritize certain AI use cases and foster a culture of innovation and responsible AI practices

This conversation can also be viewed as a video on the Atomicwork YouTube channel - https://youtu.be/M2JyaRNV_CE.

You can follow Sangeeta and Vijay here:

• Sangeeta Bavi - https://www.linkedin.com/in/sangeetabavi/
• Vijay Rayapati - https://www.linkedin.com/in/amnigos/

Website- https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

#AIinIT #GenAI #AI #CIO #IT #ITSM #ESM

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this episode of Atomic Conversations, Lenin Gali, Chief Business Officer at Atomicwork, is speaking to David Williamson, CIO of Abzena, a leading life sciences company based in San Diego.

With a unique background that combines a degree in chemistry, hands-on lab experience, and a distinguished career in the army, David brings a wealth of knowledge and a diverse skill set to the IT world.

In this episode, Lenin and David speak about the evolution of David's career, how the IT team functions at a pharma giant, and why he thinks IT leadership is going to become more and more important in an organisation.

Follow Mark here:
LinkedIn- https://www.linkedin.com/in/david-williamson-b6798/

Follow Lenin (Atomicwork) here:
LinkedIn- https://www.linkedin.com/in/leningali/

Website- https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

#AIinIT #GenAI #AI #CIO #IT #ITSM #ESM

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

Sajeesh Sahadevan, our Community Lead at Atomicwork, speaks with Daniel Breston, a retired IT veteran, former CIO, and a passionate advocate for removing the stigma around mental health in IT.

Daniel opens up about his journey and the mental health challenges many face in the IT world—like anxiety, stress, depression, and burnout. He also dives into real, practical advice on how IT leaders can build a safer and more supportive workplace. From fostering respect and inclusion to promoting continuous learning, this conversation is a must-listen for anyone looking to make their work environment healthier and happier.

Follow Daniel here:
LinkedIn- https://www.linkedin.com/in/danielbreston/

Follow Sajeesh (Atomicwork) here:
LinkedIn- https://www.linkedin.com/in/sajeeshsahadevan/

Website- https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

#AIinIT #GenAI #AI #CIO #IT #ITSM #ESM

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

This week, we have a special episode. Lenin Gali, our Chief Business Officer at Atomicwork, is talking to Mark Gill, Senior Director of Applications at Zuora.  Mark has had a storied IT career, with four years as IT Director at Micro Focus in Santa Clara. But that's not where he made his bones. He spent 24 years at HP, where he went from an IT Specialist to the Director of IT.

In this episode, Lenin and Mark speak about his career, personal brands, the evolution of IT, and so on.

Follow Mark here:
LinkedIn- https://linkedin.com/in/gillmark/

Follow Lenin (Atomicwork) here:
LinkedIn- https://www.linkedin.com/in/leningali/

Website- https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

#AIinIT #GenAI #AI #CIO #IT #ITSM #ESM

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

Tony North is the Senior Manager of IT Service at King County in Washington.

Tony heads the team responsible for managing services across this entire government district. He's a service leader, agile program manager, speaker, and veteran, boasting 20 years of experience in service and support.

Before taking on his current role, Tony was the Manager of Technical Support at Sinclair Digital and the Senior Manager of ITSM at Seattle Genetics. With over 18 years of experience leading teams, Tony is always exploring new ideas, tools, and techniques. He's also a frequent volunteer, organizer, and celebrated host at HDI events, where he takes the time and effort to get the community involved and energized.

He’s a true innovator in his field, and we are excited to dive into his insights and experiences, especially about the evolution of ITSM, and where it goes from here.

Here's our blog post on this episode: https://www.atomicwork.com/blog/atomic-conversations-tony-north

Follow Tony here:
LinkedIn- https://www.linkedin.com/in/tony-north/

Follow Sairam (Atomicwork) here:
LinkedIn- https://www.linkedin.com/in/sairamkrishnan/
Twitter- https://twitter.com/_sairamkrishnan

Website- https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

#AIinIT #GenAI #AI #CIO #IT #ITSM #ESM

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

Ayesha Khan is the CIO and CISO of Treasure Data, a cloud-based analytics platform for data management.

She has over 20 years of experience managing IT and security at Fortune 500 companies. She has also successfully built and led Technology, Security, Compliance, Risk, and Ops functions from scratch.

Aysha is also an important technology leader in the Bay Area where she's an advisor with Silicon Valley Investments, a CXO council member, plus an investor in many early-stage startups. As a speaker and life coach who strongly believes in connecting people, purpose, and performance, she's an inspiration and mentor to many.

Here's our blog post on this episode: https://www.atomicwork.com/blog/atomic-conversations-aysha-khan

Follow Aysha here:
LinkedIn- https://www.linkedin.com/in/aysha-khan-77ba9014/

Follow Sairam (Atomicwork) here:
LinkedIn- https://www.linkedin.com/in/sairamkrishnan/
Twitter- https://twitter.com/_sairamkrishnan

Website- https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

#AIinIT #GenAI #AI #CIO #IT #ITSM #ESM

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

Nipun Soni is the CFO at Picarro, an environmental services company based in California. 

Why are we talking to a CFO on an IT podcast, you may ask? 

Because Nipun is in charge of not just Finance at Picarro, but is also the CIO, and leads Legal and HR too, which is exactly why we wanted to hear his perspective on IT and its role in this organization. 

Nipun is an industry veteran with decades of experience, having held similar roles at Oracle, Quotient Technology, Guardant Health, and BillionToOne. He is highly respected within ITSM and CXO circles, and his knowledge and vision mean that there's lots to learn.

We are delighted to be bringing you this conversation. Enjoy.

Read our blog post on this episode: https://www.atomicwork.com/blog/atomic-conversations-nipun-soni

Follow Nipun here:
LinkedIn- https://www.linkedin.com/in/nipun-s/

Follow Sairam (Atomicwork) here:
LinkedIn- https://www.linkedin.com/in/sairamkrishnan/
Twitter- https://twitter.com/_sairamkrishnan
Website- https://www.atomicwork.com/

Atomic Conversations website: https://www.atomicwork.com/podcast

Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.